Susan Barnes Email & Phone Number

Wake Forest, Nc, Us

Durham, North Carolina, Us

• Global IT executive responsible for defining technical strategy, planning and development to enable optimized and innovative delivery of clinical studies and positive patient outcomes. • Accountable for overseeing the development, execution and delivery of internal and client facing Parexel data & technology programs.

Durham, North Carolina, Us

• Spearheading overall organizational strategy, driving operational excellence and leading transformative initiatives to optimize patient outcomes.• Collaborate with C-suite executives to align operations with business strategy and goals.• Execute and deliver large transformational project portfolio to support scalability, grow revenue, drive efficiencies, improve margin and expand service offerings.• Leadership of Clinical Quality Management and Project Management Office ensuring effective, high quality delivery of Clinical Studies. • Partner with finance to manage operational budgets, ensuring effective resourcing and cost controls. Contribute to financial forecasting and planning activities.• Participate in talent acquisition and retention efforts. Foster a culture of high performance, innovation, and continuous improvement.• Drive cross-functional collaboration, fostering effective communication, and ensuring alignment across teams.Notable Contributions:•Leadership of a transformational portfolio delivering $45M in savings including technology, global offshoring and other workforce related programs.•Establishment of a company wide governance process, operational and financial KPIs and performance metrics to drive company wide operational effectiveness and accountability. •Rated “Exceeds Expectations.”

Durham, North Carolina, Us

• Serve as IT business partner to the President of Clinical Operations, supporting organizational strategy and goals through development of new or enhanced technology solutions and services• Responsible for oversight of a wide range of clinical systems and management of a $35M+ technology portfolio and capital spending budget.• Global IT leader responsible for defining short and long-range technical strategies, plans and roadmaps to drive technology development to enable innovative delivery of clinical studies and positive patient outcomes. • Leadership of continuous improvement efforts, to positively impact and optimize IT processes and ways of working.Notable Contributions:• Contributed to an initiative to develop neural machine translation engine capabilities that created a new multi-million-dollar revenue stream.• Involved in a 3-year project to develop a mobile application for Clinical Research Associates that yielded $20M in efficiency savings.

Durham, North Carolina, Us

• Member of the RWS Integration Leadership Team during the Quintiles IMS Merger, driving cultural and organizational optimization integration work stream covering 5,000 employees. • Led global cross-functional initiatives focused on defining integrated operating models, go-to-market strategy, sales & business development strategy and build out of new offerings.• Led a cross functional team to assess and embed new pre-award tools and processes including launch of a new RFP process for RWS opportunities.

Durham, North Carolina, Us

• Designed a best-in-class change management framework, training and certification program and related toolkit used by 40,000 employees globally.

Brentford, Middlesex, Gb

• Led implementation of the US Commercial Launch Excellence governance framework to drive planning, implementation, and execution of product launch strategies throughout all phases of the commercial product lifecycle.

Brentford, Middlesex, Gb

Brentford, Middlesex, Gb

Brentford, Middlesex, Gb

Brentford, Middlesex, Gb

Phd, Materials Science

Masters In Project Management (Mpm), Buisness

Bsc (Hons), Chemistry With Pharmaceutical And Forensic Science