Susan Farrow Email & Phone Number

• Managed, implemented, and monitored clinical studies, by independently and proactively identifying, training / initiating, and closing out study sites. Managed 35 sites simultaneously across Phase 3 Oncology, Medical.
• Conducted monthly or biweekly site contact meetings and remote site monitoring visits per Monitoring Plan. Performed CRA responsibilities as required.
• Acted as main point of contact for all study needs including site initiation, monitoring, close-out, SDV, SDR, regulatory file review and document filing, action item resolution, site personnel training, audit.
• Onboarded up to 5 lesser experienced colleagues on general site management duties, EDC systems, TMF systems, and study-specific onboarding.
• Developed, recorded, and promoted 16 training tutorials for specific EDC system for 40-50 study sites driving higher levels of standard use of system and reducing errors.
• Partnered with Clinical Trial Manager to create Monitoring Plan and Site Initiation Visit (SIV) slide deck. Proactively reviewed site and patient payment invoices to enable quicker, more efficient reconciliation.

• Reporting to the Clinical Operations Manager and working with Clinical Trial Managers, identified, selected, initiated, and closed-out investigational sites for clinical studies. Managed up to 25 sites simultaneously.
• Monitored clinical trial sites driving compliance to study protocols, SOPs, ICH-GCP principles, and regulatory requirements.
• Worked closely with principal investigator, and other research team members, reviewed site activities and subject records, including participant enrollment, informed consent, data entry, adverse events, IRB and.
• Routinely and independently completed at minimum 10 days on-site per month, maintained at least 95% compliance with TMF completeness and accuracy, ensured action items were resolved within 8 weeks of identification.
• Ran reports from EDC and eTMF for clinical trial protocols before site visits to ensure compliance with document filing, data completion, and query resolution. Liaised with site personnel to secure missing.
• Recipient of multiple company Inspire Awards in recognition of work excellence.

Brentwood, Tennessee

• Reporting to the Clinical Operations Manager and working with Clinical Trial Managers, identified, selected, initiated, and closed-out investigational sites for clinical studies. Managed up to 25 sites simultaneously.
• Monitored clinical trial sites driving compliance to study protocols, SOPs, ICH-GCP principles, and regulatory requirements.
• Worked closely with principal investigator, and other research team members, reviewed site activities and subject records, including participant enrollment, informed consent, data entry, adverse events, IRB and.
• Routinely and independently completed at minimum 10 days on-site per month, maintained at least 95% compliance with TMF completeness and accuracy, ensured action items were resolved within 8 weeks of identification.
• Ran reports from EDC and eTMF for clinical trial protocols before site visits to ensure compliance with document filing, data completion, and query resolution. Liaised with site personnel to secure missing.
• Recipient of multiple company Inspire Awards in recognition of work excellence.

Brentwood, Tennessee

• Provided administrative and project tracking support to the Project Managers and Clinical Trial Managers for 4 gastroenterology studies. Set up, organized, and maintained electronic Trial Master Files.
• Project -tracked and maintained Clinical Trial Management System (CTMS).
• Processed and tracked protocol deviations through weekly report creation for CRAs.
• Generated 9 weekly study status reports from EDC, TMF, CTMS, and sponsor systems for study team review.
• Created, edited, and organized complex Microsoft Excel data for study team use.
• Coordinated, dispatched, and tracked study materials.

Nashville, Tennessee

• Mentored and trained new employees on extraction methods and laboratory instrument operation. Performed dilute and shoot, LLE, and SPE extraction techniques on samples in preparation to run on mass spectrometers for.
• Consistent high achiever as Forensic Processing Technician and Special Chemist delivering 150-180% batch completion monthly.

Nashville, TN

Led and trained 5 employees on work protocols and acted as a point of contact for troubleshooting and problem resolution. Received and accessioned samples, maintained integrity of chain of custody, and prepared samples for further processing. Compiled work reports and submitted daily updates.

Frederick, MD

Received, handled, and inventoried specimens of human, animal, and plant origin at temperatures ranging from ambient to -180°C. Followed SOPs, maintained up-to-date documentation, and updated data files.

Rockville, MD

Provided navigational support and information services for the Nationwide Mortgage Licensing System (NMLS) website to current and aspiring Mortgage Loan Originators (MLOs) at FINRA’s NMLS Call Center. Assisted Mortgage Lending Officers (MLOs) nationwide to perform yearly renewal of licensing.