Susan Eliot (Briggs) Email & Phone Number

Redwood City, Ca, Us

Palo Alto, Ca, Us

Built relationships and secured funding for Benetech's education equity, STEM and AI initiatives. Partners included the Department of Education (Office of Special Education Programs), Department of State, National Science Foundation, General Motors, Cisco Foundation, Schmidt Futures and others.

Silicon Valley, Ca, Us

Peninsula Impact helps companies, nonprofits and civic/government organizations develop innovative social impact programs that inspire people to get involved and make a measurable impact on their community. Clients have included: Niantic, VolunteerMatch, Goodera, City of San Jose, San Mateo County, Team4Tech, Menlo Atherton and Mid-Peninsula High Schools.

Oakland, California, Us

As a member of the executive team, I led the product and design groups for the nations leading volunteer recruitment and engagement network. VolunteerMatch (a 501c3 nonprofit) provides services for millions consumers, over 100,000 nonprofits and more than 125 corporations and universities.

San Jose, Ca, Us

Leveraged my consumer Internet experience to launch Baynote’s first self-service merchandising application, enabling our customers to easily modify and update the personalization zones on their website. My responsibilities encompassed running day to day product management efforts that included feature requirements and sprint planning, conducting customer usability testing, working closely with the data science team to surface new algorithms in the application and managing outside design and technical writing resources.Baynote's customers include major e-commerce retailers such as JCrew and Crate & Barrel, Travel & Entertainment companies such as StubHub and IHG, as well to B2B clients such as 3M and Aramark.

Santa Clara, Ca, Us

I led the product team responsible for the consumer strategy and new audience acquisition for the original and largest real estate website, Realtor.com. Responsibilities included managing the product development and design for the site architecture, homepage, vertical content channels, community and local content in addition to mobile product requirements for features on IOS and Android.

Assisted companies and nonprofit organizations with their market development, new product strategy, website design and product management of their Internet services. Clients included Yahoo, Zuberance, Vivaty, Jooners, Qtech Inc. (reQall), Aeris Communications, Questbridge, One Million Lights, CaringHands and Challenge Success.

Wrote and published feature articles for regional magazines and newspapers.

Sunnyvale, Ca, Us

Led a team of 12 product managers who managed all aspects of content, design and development for 8 Internet services, many of which pioneered content in their category, including top ranked Y! News, Y! Local, Y! Weather, Y! Travel and Y! Health.• Supervised teams of PMs, engineers, graphic artists and business analysts who consistently launched enhancements to the properties based on the latest technology, creativity and user demand.• Developed campaigns with sales team to generate over $30 million in revenue in 1999.• Negotiated contracts and maintained relationships with over 40 content partners.• Surpassed 100,000 airline tickets sold per month which generated ~ $26 Million in monthly sales.

Managed and grew the Navigator Subscription Upgrades program to $29 million in one year.• Increased Subscription units sold by 26% in the first 6 months• Aggressively renewed expiring subscriptions resulting in a 27% renewal rate using direct mail and 18% using e-mail.

Non-Degree Program, French Studies

Product Management

Mba, Magna Cum Laude, Marketing, Entrepeneurship

Ba, Diplomacy And World Affairs