Susan E. Martin Email and Phone Number
Susan E. Martin work email
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Susan E. Martin personal email
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Relationship-driven and goal focused Sales Professional committed to providing solutions that meet clients’ needs. Passionate in providing exceptional B2B and consumer services in Senior Living. Compassionate advocate for senior citizens and their families. STRENGTHS• Building productive and long-term relationships • Achieves sales goals through lead research, community outreach and external business development• Flexible, adaptable and responsive to change• Articulate and engaging communicator • Intuitive and empathetic people reading ability • Maintain strict confidentiality and accuracy of client verbal and written informationPROFESSIONAL ACCOMPLISHMENTS:SALES/CUSTOMER SERVICE:• Contributor in the building of a $3 million pipeline in first six months • Promoted to Senior level representative after 3 years; 2nd in department to receive this honor• Created and sold Nurse/E-Call solutions according to clients’ communication needs• Built and maintained relationships and projects for a 500+ client-base CRMTRAINING/PROMOTIONS:• Trained and mentored new Representatives on CRM software, sales processes, product knowledge, and phone etiquette• Revitalized corporate brand through utilizing personal voice-over talents in phone system and radio promotionsTECHNOLOGY SKILLSCRM, P21, DDX Publisher/Viewer, Sales Logix, ECP, SOG, LinkedIn, Google Search, Facebook, Face Time, Zoom, Microsoft Office - World, Excel, Outlook, and Power PointCOMMUNITY INVOLVEMENTCare Volunteer, In-Home Caregiver for family member – West Bend, WI 07/2019 - Present Activities Volunteer, Wright House Senior Living – Mequon, WI 11/2019 - Present EDUCATIONBachelor of Arts - Mass Communications, University of Wisconsin – MilwaukeeMastering Public Speaking Certificate – GALE Courses/Monarch Public Library SystemHealthy Aging Certificate – GALE Courses/Monarch Public Library SystemMarketing Your Business on the Internet Certificate – GALE Courses/Monarch Public Library System
Elizabeth Residence Of Bayside
View- Website:
- elizabethresidence.com
- Employees:
- 36
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Social Media CoordinatorElizabeth Residence Nov 2020 - PresentGreater MilwaukeeManage Facebook pages for all five Elizabeth Residence senior communities (Bayside, Franklin, Racine, New Berlin, and Oak Creek). Research, presenting, and implementation of online advertising options via social media.
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Activity Assistant CoordinatorElizabeth Residence Of Bayside Mar 2020 - PresentBayside, Wi•Developing and implementing engaging, entertaining, and educational activities for RCAC and CBRF senior communities•Was able to work solo successfully, after less than a month’s employment, to cover all CBRF activities in the Director’s absence •Assisting residents with Face Time family visits
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Seeking Senior Living Sales PositionSenior Living Communities Jul 2019 - PresentGreater Milwaukee Area
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Volunteer In-Home CaregiverIn-Home Care Jun 2019 - Jan 2020West Bend Wi• Assist with toileting duties; including wiping and applying therapeutic ointments• Provide mobility assistance using EZ lift to transfer individual in position changes • Assist in non-narcotic medicine/vitamin dispensing and meal preparation• Orienting individual with Alzheimer’s; relaying information and providing companionship• Engaging individual in stretching and hand-eye coordination exercises
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Technical Sales RepresentativeWorld Source Fasteners Jul 2017 - Jun 2019Germantown, Wisconsin• Maintained accurate data entry, including quotes, drawings, specifications, orders and phone requests• Processed vendor inquiries tied to vendor managed inventory programs and processing returns• Provided technical sales and service support to outside sales, management and customers
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Direct Inside Sales Support SpecialistCornell Direct Llc Apr 2015 - May 2017Milwaukee, Wi•Assisted in designing the layout of wireless Nurse Call systems for Senior Living communities and various specialty healthcare clinics•Quoted processing, order entry and logistical support for two Outside Sales Managers•Supported an international network of resellers as well as providing service and assistance to clients who purchased direct •Managed and trained on the Wireless Nurse Call system quoting took spreadsheet and proposal package template•Played key role in building $3 million pipeline in first six months•Compiled weekly sales/activity reports for CEO, President/COO and VP of Sales -
Inside Sales Representative & Quoting ManagerCornell Communications, Inc. Feb 2012 - Apr 2015Milwaukee, Wi•Provided dedicated sales support for two Regional Sales Managers•Maintained meticulous integrator and distributor customer data via CRM•Entered and maintained all regional quotes, orders and related projects•Efficiently handled a high volume of in-bound calls from Nurse Call and Areaof Rescue customers on a daily basis•Created individualized system questionnaire guides for Sales Representatives to utilize in determining a customer’s Nurse Call and/or Area of Rescue system needs •Followed-up on open quotes and projects via phone and email•Assisted in training new Inside Sales Representatives on sales software programs and the structure or layout of the various Nurse Call systems•Built and maintained strong relationships with hundreds of Integrators and Disributors
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Accredited Business Support Representative And Trade Practice ConsultantBetter Business Bureau Serving Wisconsin Jun 2010 - Oct 2011Milwaukee, Wi 53214•Processed high-volume consumer complaints and acting as a neutral mediatorin an attempt to resolve issues with non-member businesses•Performed extensive research for accredited business member renewals to ensure compliance standards •Maintained detailed information on all renewed accredited members via CRM •Managed high volume of outbound calls and email correspondence•Received positive feedback from accredited businesses for recommending promotional marketing and advertising services and networking events to revitalize and grow business connections.•Developed business rapport with various government agencies to increase working knowledge of business licensing and service compliance which expanded ability to assist more consumer complaints.
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Customer Loyalty Specialist (Inside Sales)Ete Reman Jan 2010 - May 2010Milwaukee, Wi•Retained customers by providing impeccable proactive and reactive service and support; including created quotes, processing orders, and managing returns•Designated to create a Customer Loyalty Specialist training manual•Utilized voice-over talents in recording new call center que and voicemail messages for sales department -
Customer Service/Account RepresentativeDci Marketing Inc Sep 2006 - Jun 2009Milwaukee, Wi 53209Managed customer orders for more than 50+distributors, received, submitted, and provided follow up to new and existing orders to meet company expectations.•Recognized by management for consistently updating account information to eliminate any profit loss due to incorrect price quotes to customers.•Selected as new hire trainer resulting from demonstrating superior organizational skills and product knowledge.
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Senior Customer Care RepresentativeEinstein Wireless Feb 2000 - Aug 2006Little Chute, Wi 54140Recruited to promote and sell wireless products, services, and solutions to individuals.•Promoted to Senior Customer Care Rep within 3 years of hire, only second rep in department to receive promotion.•Ranked #2 for highest call to account note ratios during tenure.•Responsible for maintaining and managing department phone inventory.•Assisted in new hire interviewing and training.•Awarded Certificate of Service and gold watch for completing 5 years of service.
Susan E. Martin Skills
Susan E. Martin Education Details
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Mass Communications -
University Of Wisconsin - Washington CountyLiberal Arts
Frequently Asked Questions about Susan E. Martin
What company does Susan E. Martin work for?
Susan E. Martin works for Elizabeth Residence Of Bayside
What is Susan E. Martin's role at the current company?
Susan E. Martin's current role is Social Media Coordinator at Elizabeth Residence of Bayside.
What is Susan E. Martin's email address?
Susan E. Martin's email address is se****@****aol.com
What is Susan E. Martin's direct phone number?
Susan E. Martin's direct phone number is +126238*****
What schools did Susan E. Martin attend?
Susan E. Martin attended University Of Wisconsin-Milwaukee, University Of Wisconsin - Washington County.
What are some of Susan E. Martin's interests?
Susan E. Martin has interest in Swimming, Acting, Health, Milwaukee Brewers, Children, The Movies, Education, Dancing, Milwaukee Admirals, Camping.
What skills is Susan E. Martin known for?
Susan E. Martin has skills like Sales, Customer Service, Leadership, Account Management, Training, Team Building, Sales Operations, Interviews, Sales Presentations, Time Management, Customer Retention, Social Media.
Who are Susan E. Martin's colleagues?
Susan E. Martin's colleagues are Dawn Kroes, Thelma Franklin, Cherie Remus, Desiree Flores, Andrea Welch, Regina Thompson, Laura Steiner.
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Susan E Martin
Victoria, Bc -
4novonordisk.com, novonordisk.com, hotmail.com, gmail.com3 +191363XXXXX
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2uky.edu, uky.edu
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