Susan Eppner Email & Phone Number

Fairfield, New Jersey

Responsible for identifying, insuring and servicing lawyers and firms with premium ranges of $5,000 - $250,000.Counsel clients and request key information using my expertise and experience to anticipate underwriter requirements; foster deep professional relationships with clients.Personally manage and consult on all client applications, both new and renewal, prior to communications with underwriters.Generate, prepare and perfect law firm proposals for Professional Liability Coverage.Carefully describe and distinguish proposals; ensure that clients have a complete understanding of their insurance policies and options.Review and proof binders from underwriters; assuring quality of coverage and accuracy of binder "as quoted."Review and customize (via name) all certificates and binders before sending to all office clients; implement high level of quality assurance within the office.Prepare and release reviewed and proofed binders and policies to clients.Personally oversee all external communications; manage the accuracy of all producers within the office.Supervise all professionals and office employees; responsible for general office management.

Founded and developed Lawyer's Professional Liability division; created a book of loyal legal business that has followed me throughout my career.Serviced and maintained Property and Casualty policies; anticipating clients' needs and underwriter requests.Responsible for office-wide policy maintenance; requesting and processing all endorsements.Evaluated clients' insurance requirements and risk profiles; counseled clients accordingly.LicensesLicensed Insurance Broker, State of New York BR-693511Licensed Insurance Broker, State of New Jersey 9585111