I am the Conference Director for CustomerXCon, THE Conference for Customer Marketing & Advocacy Pros who drive Customer-Led Growth. I manage venue, catering, furniture, setup, signage, budget, A/V, and registration.

I plan local and regional networking and marketing events for SlapFive, the leading software provider for Customer Marketers who drive Customer-Led Growth.

CorVel is a third-party administrator, providing claims processing services for large insurance companies. As a liaison between the claims processing staff at CorVel and the adjusters at one of its major clients, Hanover Insurance, I:* Resolved billing issues between third-party administrator and insurance company adjusters.* Provided the client with continual access to answers and solutions for billing complications.* Channeled all inquires to the correct parties to bring about… Show more CorVel is a third-party administrator, providing claims processing services for large insurance companies. As a liaison between the claims processing staff at CorVel and the adjusters at one of its major clients, Hanover Insurance, I:* Resolved billing issues between third-party administrator and insurance company adjusters.* Provided the client with continual access to answers and solutions for billing complications.* Channeled all inquires to the correct parties to bring about a timely resolution. Show less

I guided people through one of the most stressful, yet satisfying events in their lives - buying and selling a home. My motto is "It's all about you."* Achieved President’s Club in first full year, with over $3.5 million in closed sales.* Guided homebuyers and sellers through successful purchase and sale of home properties.* Established positive flow of communication with clients, other agents, attorneys, mortgage officers, appraisers, relocation specialists, and home inspectors… Show more I guided people through one of the most stressful, yet satisfying events in their lives - buying and selling a home. My motto is "It's all about you."* Achieved President’s Club in first full year, with over $3.5 million in closed sales.* Guided homebuyers and sellers through successful purchase and sale of home properties.* Established positive flow of communication with clients, other agents, attorneys, mortgage officers, appraisers, relocation specialists, and home inspectors to ensure smooth transactions.* Marketed homes utilizing traditional and social media methods to give maximum exposure.* Negotiated the best possible contract for clients. Show less

* Hired, trained, and supervised Conference Coordinators, administrative and support staff.* Coordinated all events, meetings and activities for large conferences and conventions, including meeting facilities, transportation, meals, lodging, entertainment and recreation.* Developed and implemented Policies and Procedures Manual for Conference Services Department.* Ensured the success and satisfaction of the conference clients.

* Conducted job training program to prepare and place single mothers in entry level positions.* Instructed students in job search techniques, resume preparation, and effective interviewing skills.

* Organized the legal hiring process, including recruiting, orientation, and transfers.* Recruited attorney applicants using advertisements, job postings, law schools, and referrals.* Formalized job descriptions, job classifications, and performance evaluations.

* Hired, trained, and supervised office services staff of 15 people.* Selected office services vendors, ensured delivery of goods and services, approved payments to vendors.* Arranged daily catering for all corporate events and functions.