Susan Eser Email & Phone Number

Afton, Va, Us

Provide support to the recruiting staff in coordinating all aspects of recruiting, tracking and monitoring candidate information, selection and hiring of new employees; tracking and monitoring confidential candidate information, responsible for overseeing the background and pre-employment screening process, editing and opening requisitions to internal/external sites, monitor Staffing and Recruiting Inboxes, performing special projects as needed.

Charlottesville, Virginia Area

Assists the Human Resource Manager with the administration of employee recruitment, hiring,and on boarding.Responsible for:Recruiting for all positions, entry level to managementBenefits administrationNew employee enrollments Workers compensation administrationEmployee surveys, employee events and recognition programs. Assists with human resources data collection, reporting, and analysis.

Charlottesville, Va

Maintains HRIS system - data entry, accruals/deductions changesBenefits administration - data entry, communication with vendors, bill reconciliationMaintains personnel recordsEmployment verificationTechnical support and general clerical duties to assist with department needs

Charlottesville, Va

Greeted consumers for appointmentsAnswered and directed phone calls on multi-line systemReceived paymentsDocumented group check-ins

Crozet, Va

Process charge backs and inquiriesReview orders flagged in the system.Monitor and identify patterns within fraudulent activities.Investigates any cases of actual or suspected fraud and noncompliance.

Crozet, Va

Answer customer calls about ordersHelp process new orders and returnsTicketing and Service HelpEmail customers about issues

Managed Front End cashiers- Managed weekly scheduling of Front End staff- Processed transactions on the POS system- Answered phone calls and directed them to correct departments- Replenished money for all tills morning and night

Lynchburg, Va

Taught French I-V to middle and high school students.

Bachelor Of Arts (B.A.), French

Activities and Societies: Gamma Sigma Sigma Service Sorority

Honors Diploma

Activities and Societies: Theatre, French Club