Susan Cotter
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Susan Cotter Email & Phone Number

Manager, Growth and Client Service at Forge
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 7 work roles 2 schools
1 work email found @madison-advisors.com 2 phones found area 919 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email s****@madison-advisors.com
Direct phone (919) ***-****
LinkedIn Profile matched
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Role
Manager, Growth and Client Service at Forge
Location
Raleigh-Durham-Chapel Hill Area, United States, United States

Who is Susan Cotter? Overview

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Quick answer

Susan Cotter is listed as Manager, Growth and Client Service at Forge based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at madison-advisors.com, phone signal with area code 919, and a matched LinkedIn profile for Susan Cotter.

Susan Cotter previously worked as Senior Account Management at Forge and Senior Program Manager/Analyst at Madison Advisors. Susan Cotter holds Bachelor Of Science, Business Administration And Management from University Of North Carolina At Chapel Hill.

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Email format at madison-advisors.com

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{first}{last}@madison-advisors.com
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AeroLeads found 1 current-domain work email signal for Susan Cotter. Compare company email patterns before reaching out.

Profile bio

About Susan Cotter

Strategic account executive with 20 years of experience in consulting in the business communications and business process outsourcing industries. My career has focused on customizing solutions for business process re-engineering and the outsourcing of business-critical back office functions using technology to achieve automation. My experience includes business communications, data capture, SaaS, Cloud Hosting, Enterprise Content Management, records preservation; technology sales of software and web based workflow solutions with professional services and custom IT development. . AREAS OF EXPERTISEStrategic Account ManagementSolution SellingBusiness DevelopmentSAS, CloudExecutive RelationshipsHigher Ed, Insurance, Healthcare verticalsGovernment SalesStrategic account planningConsultative Solution DesignLead Conversion Proposal DevelopmentContract NegotiationCRMTrade Shows/Lead Generation

Listed skills include Account Management, Leadership, Business Process, Solution Selling, and 18 others.

7 roles · 37 years

Susan Cotter work experience

A career timeline built from the work history available for this profile.

Senior Account Management

Pittsburgh, Pennsylvania / Jacksonville, Florida

enGen (formerly HM Health Solutions) provides enterprise healthcare processing solutions for health payers, information security, data and infrastructure management, print management, consulting services, actuarial and underwriting, and population management.HM Document Solutions is a division of enGEN which provides secure printing, fulfillment.

Jan 2020 - Jan 2023

Senior Program Manager/Analyst

Raleigh-Durham, North Carolina Area

Madison Advisors provides thought leadership, strategic consulting, and market research to clients in the customer communications management (CCM), electronic delivery, and print industries. Madison Advisors’ industry-neutral expertise enables enterprise organizations, service providers, and technology providers to achieve their strategic objectives around.

May 2016 - Jan 2020

Solutions Executive - Financial And Insurance Services

North Carolina

  • Responsible for new business development and organic revenue growth within existing key accounts by driving business process reengineering and developing ROIs for outsourced document management services.
  • Relationship manager at executive levels for clients across higher education, insurance, government and healthcare industries.
  • Opened new services offering within higher education vertical for the highly secure processing of Federal Student Loans
  • Delivered executive presentations demonstrating the value of EDM services, integrating case studies and ROI calculations.
Oct 2009 - Dec 2015

Vice President

Raleigh-Durham, North Carolina Area

  • (Acquired by Diversified Information Technologies)
  • Responsible for developing and growing executive client relationships. Direct responsibility for growing top 3 clients by 10% year-over-year representing 40% of total company revenue.
  • Managed client service teams for output and capture solution services, overseeing $30 million in annual revenue.
  • Assisted in the due diligence and preparation for acquisition by Diversified.
2002 - 2009 ~7 yrs

Sales Executive/Client Services Manager

Lason Inc (Became Sourcehov)

Raleigh-Durham, North Carolina Area

  • Business development and account management for regional client base $5 million annually.
  • Managed team of client service representatives supporting the North Carolina division.
  • Developed metric reporting and quarterly business review process for ongoing client management.
1998 - 2002 ~4 yrs

Director Client Services

Atlantic Documentation Center

Raleigh-Durham, North Carolina Area

  • Responsible for increasing revenue within existing client base by expanding awareness of capabilities and expertise.
  • Managed client service team with assigned client base, assigning quotas and learning expectations.
Mar 1994 - 1998

Account Manager - Healthcare Division

Dataflow Companies

Durham, NC

  • Client service representative for Healthcare vertical clients
  • Provided on-site software installations, implementation and training for physician practices.
  • Managed user groups to gain insight for product improvements and design changes. Prepared and delivered information to company executives for subsequent releases.
1989 - 1994 ~5 yrs
2 education records

Susan Cotter education

Education record

Kinston High School
FAQ

Frequently asked questions about Susan Cotter

Quick answers generated from the profile data available on this page.

What is Susan Cotter's role at their current company?

Susan Cotter is listed as Manager, Growth and Client Service at Forge.

What is Susan Cotter's email address?

AeroLeads has found 1 work email signal at @madison-advisors.com for Susan Cotter.

What is Susan Cotter's phone number?

AeroLeads has found 2 phone signal(s) with area code 919 for Susan Cotter.

Where is Susan Cotter based?

Susan Cotter is based in Raleigh-Durham-Chapel Hill Area, United States, United States.

What companies has Susan Cotter worked for?

Susan Cotter has worked for Forge, Madison Advisors, Edm Americas (Formerly Diversified Information Technologies), Active Data Services, and Lason Inc (Became Sourcehov).

How can I contact Susan Cotter?

You can use AeroLeads to view verified contact signals for Susan Cotter, including work email, phone, and LinkedIn data when available.

What schools did Susan Cotter attend?

Susan Cotter holds Bachelor Of Science, Business Administration And Management from University Of North Carolina At Chapel Hill.

What skills is Susan Cotter known for?

Susan Cotter is listed with skills including Account Management, Leadership, Business Process, Solution Selling, Document Management, Business Development, Solution Architecture, and Relationship Management.

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