Who is Susan Fern? Overview
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Quick answer
Susan Fern is listed as Software Engineering Manager at WP Engine, based in Austin, Texas, United States. AeroLeads shows a work email signal at nxp.com and a matched LinkedIn profile for Susan Fern.
Susan Fern previously worked as Global Manager, Systems & Applications Engineering at Nxp Semiconductors and Global Manager, Technical Information Development at Freescale Semiconductor. Susan Fern holds Bs, Electrical Engineering from The University Of Texas At Austin.
Company email context
Email format at WP Engine
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{first}.{last}@nxp.com
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AeroLeads found 1 current-domain work email signal for Susan Fern. Compare company email patterns before reaching out.
Profile bio
About Susan Fern
Inspiring and authentic leader with proven experience leading technical teams to achieve business objectives. Passionate about developing people for highest-value contributions and career advancement. Aptitude for communicating with software developers, hardware engineers, and business leaders. Change agent for strategic process improvements with a reputation for satisfying challenging customers.Business and customer impact • Cross-functional communications • Problem-solvingLearning and development • Enthusiasm, relationships, gratitude • Team integrationExecution to release milestones • Interviewing, on-boarding, performance management
Listed skills include Semiconductors, Embedded Systems, Cross Functional Team Leadership, Management, and 15 others.
Current workplace
Susan Fern's current company
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6 roles · 19 years
Susan Fern work experience
A career timeline built from the work history available for this profile.
Software Engineering Manager
Current
Jun 2021 - Present
Global Manager, Systems & Applications Engineering
- Led team of 20 engineers and 2 managers in development and maintenance of customer collateral for chips, boards, firmware, software, and software development tools. Managed 4 Ruby developers using Agile methodology to.
- Inspired a collaborative team to consistently satisfy customers by delivering on-time and with high quality for 3+ new products each year and 3 families of chips in production.
- Designed a resource tracking tool to enable fast decision-making based on lead times.
- Transitioned 4 workflows to new automation to enhance repeatability and reduce cycle time.
- Championed and implemented restructuring of 2 teams for improved stakeholder alignment.
- Defined metrics for delivery progress and achieved goals by efficiently allocating assignments requiring varied skill sets across 5 sites.
Oct 2015 - Feb 2021
Global Manager, Technical Information Development
- Managed 10 technical writers in production and maintenance of software documentation and board design guides for 3 product lines. Responsible for project execution for hundreds of documents per year.
- Facilitated merger with team of 9 writers/editors, hired and on-boarded in 2 locations, trained and supervised across 4 global locations, all while maintaining team productivity.
- Aligned the tools and processes of 2 teams for authoring, editing, XML content management, and publication of documents for consistent stakeholder and customer experience.
- Adopted multi-stage process used by outsourced language service provider and tailored it for our requirements, enabling business growth using Chinese collateral.
Apr 2011 - Oct 2015
Global Strategic Programs Manager, Field Applications Engineering
- Identified and institutionalized best practices for peak performance of field engineering teams specializing in embedded solutions for networking, automotive, consumer, and industrial applications.
- Influenced product roadmaps and grew design-ins through knowledge sharing across customer-facing sales engineers, business line solution developers, and product marketers.
- Strengthened technical support excellence through global training events and new product training sessions.
- Improved efficiency of 4-level technical support workflows.
May 2007 - Apr 2011
Additional Work Accomplishments
Prior To 2007
- Promoted through 3 levels in Field Applications Engineering, from mass-market to key accounts support, from individual contributor to Boston area manager, and ultimately to head Americas region team of 36 Networking.
- Tapped to implement a relationship turnaround at strategic customer account EMC and earned an Outstanding Achievement Award for resulting growth.
- Twice voted “Best Speaker” at Smart Networks Developers Forum for technical presentations on PowerPC processor architecture.
2007 - 2007
2 education records
Susan Fern education
Bs, Electrical Engineering
The University Of Texas At Austin
Ba, Biological Basis Of Behavior
University Of Pennsylvania
FAQ
Frequently asked questions about Susan Fern
Quick answers generated from the profile data available on this page.
What company does Susan Fern work for?
Susan Fern works for WP Engine.
What is Susan Fern's role at WP Engine?
Susan Fern is listed as Software Engineering Manager at WP Engine.
What is Susan Fern's email address?
AeroLeads has found 1 work email signal at @nxp.com for Susan Fern at WP Engine.
Where is Susan Fern based?
Susan Fern is based in Austin, Texas, United States while working with WP Engine.
What companies has Susan Fern worked for?
Susan Fern has worked for Wp Engine, Nxp Semiconductors, Freescale Semiconductor, and Prior To 2007.
How can I contact Susan Fern?
You can use AeroLeads to view verified contact signals for Susan Fern at WP Engine, including work email, phone, and LinkedIn data when available.
What schools did Susan Fern attend?
Susan Fern holds Bs, Electrical Engineering from The University Of Texas At Austin.
What skills is Susan Fern known for?
Susan Fern is listed with skills including Semiconductors, Embedded Systems, Cross Functional Team Leadership, Management, Technical Documentation, Software Documentation, Ic, and Microprocessors.
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