Susan Fidgen Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Beaverbank, Ns

Responsible for overseeing sales activities of consumer loans, lines of credit, residential mortgages, and insurance products (including life, disability and job loss protection) for 7 branches in Ottawa, Ont, New Brunswick and Nova Scotia. Previously held the position for Newfoundland and PEI as well. Managed district P&L and identified trends and business opportunities through branch visits and analysis of reports. Supported overall branch operations including training and coaching… Show more Responsible for overseeing sales activities of consumer loans, lines of credit, residential mortgages, and insurance products (including life, disability and job loss protection) for 7 branches in Ottawa, Ont, New Brunswick and Nova Scotia. Previously held the position for Newfoundland and PEI as well. Managed district P&L and identified trends and business opportunities through branch visits and analysis of reports. Supported overall branch operations including training and coaching, business development, account management, delinquency control, recruiting, and employee relations. Show less

Lower Sackville, Ns

Responsible for the overall management of the staff of 5 of this consumer finance branch. Coached and managed the account executives in the branch to consistently achieve monthly sales targets for personal loans, and mortgages. Responsible for the profitability of the branch via expense control, the sale of insurance and supplementary products, and credit quality.

Consistently achieved branch sales goals while strictly adhering to corporate policies, audit and compliance. Responsible for the underwriting of branch loans and mortgages. Trained, motivated and coached branch sales team to consistently exceed individual sales targets. Managed branch delinquency control, including field calls and attending Small Claims Court as required. Responsible for managing the branch sales of insurance and supplementary products to branch profitability objectives.

Business

Education record