Susan Fraune Email & Phone Number

I believe that learning is foremost about transferring enthusiasm about a subject. If people don't care, and you don't get them to care, then learning is something they do to just check the box. When people are forced into a bad learning experience, they don't just react neutrally, they get frustrated or confused. When content is delivered in a fresh, engaging way people not only consume more content than they were originally assigned, but they feel lucky to work in an organization where it is provided to them.In my career I have demonstrated significant success creating, refining and implementing highly complex training programs. I am an agile, flexible and creative personality that deals with changes that occur in a fast paced environment. As a senior software trainer who travels internationally, I deal with many diverse cultures and learning styles with both stakeholders and learners. My areas of expertise include:* Development of training objectives and materials by working collaboratively with Subject MatterExperts and stakeholders.* Creation and execution of learning paths.* Delivery of training programs to employees, clients and third party consulting firms, domestically and globally, via Instructor-Led training (ILT), eLearning, virtual or on-the-job training and blended delivery solutions.* Ability to learn new and complex material.* Presentation of material in a well-organized, clear, concise and easily digestible manner. * Execution and evaluation of training programs.* Management of direct reports.* Accountability and desire to continually improve.Please contact me at susan.fraune@gmail.comTechnical Skills:* MS Office – Word, Excel, PowerPoint* Advent Geneva* Advent Tamale* Advent Syncova* Camtasia* VMView* UNIX

Listed skills include Enterprise Software, Saas, Crm, Product Management, and 20 others.

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  Bemidji State University

  Fine And Studio Arts