ERM (Environmental Resources Management) 12/2011-4/2024Accounts Payable Specialist 3/2022–3/2024Built strong Vendor/Partner-in-Charge/Project Managers/Team relations. GMS entry/payment status creation/vendor payment research.Gulf Expense Coordinator 1/20-3/2022Expense report preparation/progression. Finance team relationship development. Streamline expense process/guidelines to increase reimbursements. Austin Office Manager/IT Coordinator 12/2011-1/2021Fiscal year budget cost-down process contribution with 24% parking reduction. Initiation/implementation of Corporate/Community Events inclusive of global travel. Demonstrated strengths in P&L management/efficiency/profit optimization. Proficient operations, office supervision, coordination, plus resource enhancement skills. Strong leadership/motivator abilities related to mentorship, training, and employee empowerment.Strategic and Operations PlanningIntroduction of corporate scheduling combined with wellness-education programs. Creation/delivery of corporate/product comprehension via new hire training. Result: Production significant increase of employees’ morale.Client Relations ProgramsCEO chosen award recipient for outstanding customer relations.Global Communications Committee participant to improve best practices with communication growth between upper management/staff. Result: Sales/client retentions increase/process improvement. Corporate Event ProductionInitiation of lunch break exercise programs to increase employee health. Result: Personnel stress release plus increased productivity.Successful initiation/coordination of prompt, cost-effective corporate events. Result: Corporate events participation 40% increase, no cost increase.Client appreciation endeavors augmentation. Result: Sales/retention increase.Community Relations CoordinationDevelopment/coordination of community support programs for local charities.Result: ERM brand enhancement within the community.

Aggressively pursue Enterprise Lead Generation and the qualifications of opportunities within Sales and Marketing initiatives. Exude an energetic positive attitude. A quick study to new initiatives. Detail oriented in the disposition of client records and database updates. • Goal oriented - exceeded quotas and performance metrics by 173%.• Exceeded Project Management goals on two accounts concurrently.• Corporate Event Producer.• Corporate Project Manager of Community Events.• Synchronized corporate scheduling plus wellness and education programs.

Probe for and identify opportunities to increase revenue coupled with superior customer service. Design relative marketing material. Implement and promote sales strategies to reach overachievement of sales targets.• Award winning cultural expertise.• Award recipient for 141% attainment of sales goals within the first three months of employment.• Corporate event production. • Conduct market research of customers' business practices to increase sales plus process improvement.

Established and retained new accounts to generate high-tech sales leads for Hewlett Packard, Postini, BMC Software, Honeywell Batteries, Adobe Systems, American Power Conversion (APC-MGE), Blue Coat, Agami, Danka and RSM via FileMaker. • Generated sales leads that resulted in up to $1.5 million dollar contracts.• Executed 200% of Sales quota for 96% of tenure. • Achieved 125% of Sales Lead Goals in Project Management of two-campaigns consecutively.• Initiated a contract between Rainmaker and a company data vendor that decreased costs by 70%.• Created and presented PowerPoint presentations specific to company needs.• Corporate Event Producer.• Creation and delivery of corporate motivation and product comprehension via new hire training.

Consulted with business owners, HR directors and CEOs regarding insurance benefits and cafeteria plans. Created comparative policy documentation relative to costs and coverage to ensure optimal coverage at minimal costs. Excellent customer services provided to market and retain new business. Designed and implemented marketing material to promote the education of insurance options.• Establishment and implementation of insurance programs and cafeteria plans into corporate accounting systems. • Coordination of benefit enrollments with clients’ employees.• Maintenance of compliance with federal, state and company policies, procedures and regulations.• Establishment and facilitation of workshops for the elderly in coordination with the Texas Department of Aging and Disability to market and increase the knowledge of Medicare, Medigap and Advanced Directives.

Marketed Community Partnership to businesses via fundraisers and volunteer events. Analyzed financial activities of establishment to promote the marketing budget. Examined procedures and made recommendations of revisions to increase time efficiency and to improve quality control.• Created and presented quarterly financial reports to the Board of Directors.• Fundraiser and volunteer project management to raise awareness in the community.• Researched, wrote and submitted grant requests that resulted in a HUD grant. • Managed compliance with grant policies, procedures and regulations to ensure funding.• Represented Community Partnership with Community Action Network activities and Stand Down Austin Steering Committee to market education of the general public.• Developed and designed web site www.austinhomeless.org, inclusive of online donation and volunteer registration.• Solicited the use of a professional photographer and Web master at no cost. • Established an intern program with the University of Texas Communications Department to create a marketing team of four at no cost to Community Partnership.

Office operations management, administrative functions and a staff of 25 delivery personnel for courier service. Verified the completeness and accuracy of subordinates’ work, computations and records. Managed the billing, accounts receivable and payable. Compiled reports and tables to show statistics related to cash receipts, expenditures, accounts receivable and payable, and profit and loss. Prepared financial spreadsheets for management review. Marketed for new business and presented bids to potential clients. • Increased revenue 30% and decreased error rate 50% by the automation of the office billing systems. • Strengthened client retention rate 43%. • Creation of an employee policy manual.