Susan Gevers Email & Phone Number

Lisbon, Portugal

Greater Palma De Mallorca Metropolitan Area

London, England, United Kingdom

Portimão Area, Portugal

Luxury Boutique Lodge where we offer an unique and all-inclusive surf coaching program for 16 guests. My responsibilities included:- Managing all aspects of the Boutique Lodge with in season 27 employees- Implementing new processes to optimize levels of performance and enhance guest satisfaction- Coordinated and implemented all sales and marketing activities of the lodge- Recruit, hire, and train a motivated team & conducted coaching sessions, performance evaluations, discipline documents, and terminations- Responsible for the preparation of the budgets and ensure purchases are within the budget- P & L management achieved profitability through revenue growth and cost control- Identifying other revenue stream opportunities and implement sales strategies to improve occupancy levels and revenues

Faro Area, Portugal

Managed all operational aspects of this 34-room boutique hotel in Lagos as the Interim Hotel Manager. My responsibilities included:- Successfully managed day-to-day operations of the 5-star Boutique Hotel to achieve optimum performance, profitability, and guest satisfaction- Earned recognition of owner, staff, and guests on a consistent basis for excellent performance- Supervised 40 employees

Aruba, Curaçao & Puerto Rico

A tourist information channel that informs hotel guests about everything they need to know to have an amazing holiday. It has been a great experience working at Island Guide TV, the owners let me take full charge and I managed the growing business.My responsibilities included: - Manage the daily company operations to grow the existing markets and to expand to new markets through research and feasibility studies; - Analyse sales and market reports to give insight into how the company can make adjustments to improve performance; - Look for opportunities to grow the business, whether through partnerships or new initiatives and work to take advantage of those opportunities; - Video production for our clients and oversee each project from conception to completion and I have been involved in the marketing and distribution process.

Curacao

At the time, they were planning to focus on a more luxury portfolio and wanted to open a Sotheby's branch.My responsibilities included:- Run my own Real Estate Brokerage in co-operation with Century 21;- Consul the director on different levels with my knowledge of the luxury real estate sales and marketing and Sotheby's branding;- Coach and train various associates and implement new marketing approaches.

Virgin Islands (British)

An acknowledged top Luxury real estate brokerage in the British Virgin Islands.My responsibilities included: - Set up, open and manage a new branch office leading 2 sales associates on Virgin Gorda;- Manage, train, coach and further develop sales associates for both of our offices;- Develop and implement a sales strategy to sell/lease properties and oversee advertising placement and budget with Marketing Manager. Special mention:Won The Americas Property Awards in the following categories for the British Virgin Islands: - Real Estate Agency- Real Estate Agency MarketingThe objective of the award is to recognize excellence in the property industry worldwide and to promote an international standard.

Willemstad, Curacao

A Curaçao based importer and distributor of premium beverage brands in the hospitality industry. My responsibilities included:- Manage key accounts, with the responsibility for revenue and day to day account management;- Improve sales for the entire portfolio by creating new and exciting promotional campaigns with success;- Overseeing the branding, advertising, PR and promotional activities.

Willemstad, Curacao

The company main objective is to sell educational books for students and office materials. My responsibilities included:- Maintain and develop existing and new customers on Curacao, Aruba, St. Maarten and the BES- islands, through appropriate propositions and sales and marketing methods, to optimize the quality of service, business growth and customer satisfaction.

Willemstad, Curacao

One of the largest developer and local real estate companies in Curaçao.My responsibilities included:- Lead a team of 4 sales agents, selling and leasing all types of commercial and residential real estate;- Provide professional advisory of real estate portfolios, valuation, construction supervision, as well as capital advice to maximize the value of real estate.

Tilburg Area, Netherlands

This real estate company is based in the Netherlands and one of the larger in the area, with its own separate branch specialized in new housing projects.My responsibilities included:- Manage the sales department of 8 real estate developments, consisting of over 400 houses;- Arrange various project launches;- Conduct Market Analysis;- Set pricing of new projects;- Assist & consult project developer in creation process.

Tilburg Area, Netherlands

At the time the largest and best selling real estate office in Tilburg, a city in the south of the Netherlands.My responsibilities included:- Sell and buy residential property, property management;- Provide real estate acquisition advice and reports for members of the Dutch association ‘Vereniging Eigen Huis’.

Business Growth

Portuguese Course

Education record

Qualification Level 4