President
Established and grew in-home care company as part of a nationwide franchise system, serving clients with caregivers in their homes. Recruited and managed office staff and caregivers; trained and developed employees. Assessed prospective clients’ needs and set care plans; brought clients into the company and oversaw the care provided to them. Served as the company’s representative to the outside world and developed relationships with referral sources such as doctors, hospital social workers, and assisted living facilities. Set strategic direction and goals for the company and managed its growth through multiple external challenges, including a major recession and the COVID pandemic. Received numerous awards and trips, domestic and international, for achieving sales goals. Business to consumer.