• Work with users to understand business requirements• Translate business needs into application and operational requirements• Write detailed business specification and user story documents for system changes in an Agile Azure Dev Ops environment• Define new testing strategy for reinsurance novations• Participate in sprint planning meetings• Write test plans for system changes• Lead Agile Sprint ceremonies

• Work with users to understand business requirements• Translate business needs into application and operational requirements• Write user stories in Jira for Agile sprints on Project Vulcan team• Participate in sprint planning meetings• Write test plans for system changes• Test system changes within sprints• Define software defects to bug tracking tool

• Gather requirements through interviews with customers for requested changes to the system • Create detailed business requirement documents that define requested changes to development staff • Manage 20+ projects of varying length and complexity to completion• Use ServiceNow to assign tasks and manage projects

• Coordinate with medical vendors and implementation teams to receive Active and COBRA eligibility data to RxBenefits’ system in standard HIPAA ANSI 834, proprietary or custom formats, as appropriate • Manage 40+ client companies through the eligibility process• Use Salesforce to document and manage project/client management activities• Move incoming files to import folder from SFTP site, use Kleopatra to decrypt files• Test import of eligibility data into RxBenefits’… Show more • Coordinate with medical vendors and implementation teams to receive Active and COBRA eligibility data to RxBenefits’ system in standard HIPAA ANSI 834, proprietary or custom formats, as appropriate • Manage 40+ client companies through the eligibility process• Use Salesforce to document and manage project/client management activities• Move incoming files to import folder from SFTP site, use Kleopatra to decrypt files• Test import of eligibility data into RxBenefits’ system• Determine the cause of any issues with files or data and find solutions for those issues• Work with vendors, internal teams, client companies to correct issues with files and data• Assist Customer Service with Eligibility issues Show less

• Develop and perform training and testing for internal and external users of COMMANDperformance.• Assist users with questions and issues.• Reconcile COMMANDperformance databases for new installs.• Created new, updated e-portal for COMMANDperformance in SharePoint. • Migrate COMMANDperformance ETL rules from Cognos Data Manager to Cognos Data Stage.

• Define and write specifications, test changes (QA and UAT) for interface project. Implementation of interface was seamless.• Gather requirements and develop requirements specifications for mainframe extracts and copybooks• Gather information, develop requirements specifications and test changes (QA and UAT) to TAI and to product setup in TAI• Test changes to mainframe extracts, copybooks, product definitions, etc.• Develop SQL queries for use in investigating reported issues… Show more • Define and write specifications, test changes (QA and UAT) for interface project. Implementation of interface was seamless.• Gather requirements and develop requirements specifications for mainframe extracts and copybooks• Gather information, develop requirements specifications and test changes (QA and UAT) to TAI and to product setup in TAI• Test changes to mainframe extracts, copybooks, product definitions, etc.• Develop SQL queries for use in investigating reported issues and to improve data quality• Represent the Reinsurance Systems Team in the Post Level Optimization (Agile) project• Enter product definitions for new products and reprices into TAI for reinsurance• Investigate and resolve issues reported by internal and external customers• Train co-workers on Reinsurance Systems Team• Write process and training documentation for Reinsurance Systems Team Show less