Susan Gingras Email & Phone Number

Nova Scotia, Canada

• Oversee and manage the delivery of day to day service and small project opportunities for HVAC and Electrical. Work with sales and engineering to develop project opportunities and develop long range deliverables.
• Effectively oversee and manage all staff to insure a projects and service is completed to customer… Show more Oversee and manage the delivery of day to day service and small project opportunities for HVAC and.
• Effectively oversee and manage all staff to insure a projects and service is completed to customer satisfaction.
• Effectively communicate all company policies and processes to all employees and insure compliance
• Build, enhance and maintain customer relationships, introducing and maintaining progressive communications and innovative programs, actively assist and support in the company's overall strategic sales efforts.Manage.

Halifax, Canada Area

• Oversee and manage the delivery of day to day service and small project opportunities.
• Work with sales and engineering to develop project opportunities and develop long range deliverables efficiently and profitably.
• Budgeting and profit and loss P&L and forecasting., Review budgets on a monthly and annual basis to ensure profitability.
• Effectively oversee and manage all staff to insure a projects and service is completed to customer satisfaction.
• Effectively communicate… Show more Oversee and manage the delivery of day to day service and small project opportunities.
• Effectively communicate all company policies and processes to all employees and insure compliance

Halifax, Nova Scotia

• Oversee and manage the delivery of day to day service and small project opportunities.
• Work with sales and engineering to develop project opportunities and develop long range deliverables efficiently and profitably.
• Budgeting and profit and loss P&L and forecasting., Review budgets on a monthly and annual basis to ensure profitability.
• Effectively oversee and manage all staff to insure a projects and service is completed to customer satisfaction.
• Effectively… Show more
• Effectively communicate all company policies and processes to all employees and insure compliance

Halifax, Canada Area

• Inventory/Asset Control
• Fleet Management
• Human Resources (direct report for technicians, dispatchers and administration staff). Union representative for
• Safety Officer (CORE Certified), Project Management,
• Account Manager for major accounts in excess of $1,000,000.00,
• Customer Retention

Dartmouth, NS

Halifax, Canada Area

• HVAC and automation Dispatcher
• Service quoting.
• Customer retention
• Maintain database, invoicing, scheduling, various clerical duties