Susan Guest Email & Phone Number

Houston, Texas, United States

• Dynamic and results-oriented Talent, Change, and Learning and Development Leader with over a decade of proven success in driving growth, innovation, and operational efficiency. Known for an entrepreneurial and.
• Developed engineering competency models by function and engineering type with behavioral anchors for each skill label based on capability requirements supporting expanding business capabilities.
• Developed talent management strategy, development plans, onboarding, and people development processes for a spin-off of a global Fortune 100 manufacturing company.
• Designed and developed a new blended curriculum for educators to improve student attendance, academic performance, and engagement in school.
• Worked with a corporate foundation to develop a global learning strategy, portal, curriculum, courses, and social media for humanitarian aid workers across multiple NGOs.
• Consulted with the CLO on a global corporate university start-up and experience design. Services:

The Woodlands, Texas

• Enterprise leader responsible for learning strategy, leadership development, employee development, and competencies. Drive talent development strategies to support growth. Founded Learning Advisory Committee to.
• Partnered with DukeCE to create and implemented a year-long high-potential leadership program that includes formal learning,mentoring, and developmental assignments. Program has garnered… Show more Enterprise leader.
• Partnered with DukeCE to create and implemented a year-long high-potential leadership program that includes formal learning,mentoring, and developmental assignments. Program has garnered strong support from both.
• Worked with business leaders and employees to create a global leadership competency model that defines leadership expectations at every level in the organization and serves as a foundation for growth. Currently.
• Established new learning center for leadership programs, technical programs, and business events increasing offerings and controlling delivery costs.. Show less

Greater Houston

Day-to-day project leader working with client, subject matter experts, and instructional design team. Led a team of instructional designers. Led the design and development of a three-year master's-level engineering program for a university in Africa sponsored by an American exploration and production company. Engaged US engineering professors from.

Seattle, Washington

• Provided strategic learning, change management, and talent consulting services.
• Developed and manage client relationships and account plans across client organizations.
• Assessed business requirements and propose cost-effective, innovative solutions to deliver results.
• Designed integrated learning technology solutions to accelerate deployment and improve access to learning.
• Assessed and continuously improve effectiveness of Intrepid services and solutions.

• Developed business case for funding and implemented a global distributed learning strategy to extend the reach of Ingersoll Rand University. Provided internal consulting to business sectors and design teams to meet.
• Reduced Learning Management System (LMS) costs by 64% per employee while improving access and… Show more Developed business case for funding and implemented a global distributed learning strategy to extend the reach of.
• Reduced Learning Management System (LMS) costs by 64% per employee while improving access and performance through rehosting Oracle iLearning. Enhanced LMS capability through web services to improve usability, data.
• Established learning technology governance, learning technology council, standard authoring tools, and vendor contracting processes, saving more than $500K in learning technology investments.
• Created variable staffing model, automation, and new processes to meet demands of a 250% increase in training administration and e-learning volume while keeping headcount flat and service levels high.
• Served on transition team for learning in the Trane acquisition. Extended LMS to Trane employees. Delivered regulatory compliance training via e-learning within two months of acquisition. Show less

• LEARNING DOMAIN LEADER, CHARLOTTE OFFICE (2006–2007)Directed team of 100+ learning professionals and up to 50 external resources to provide learning design, administration services, learning call center, and technology.
• Managed initiative with Hewitt’s largest learning client to transition staff and build new commercial outsourced model. In first year, established and maintained strong client relationships, consistently met and.
• Improved client satisfaction for an energy industry client by redefining and expanding services. Hired and developed OD and learning team to support client transformation to a high-performing industrial organization..

B.S., Communications, Radio-Television-Film

High School Diploma

M.Ed., Curriculum And Instruction