Susan Halverson Email and Phone Number

Provided quality engineering support for new product development project team’s pipeline execution. Collaborated with design partners, labeling, and customer quality to support project timelines. Supported quality engineering initiatives driving consistency across project platform.• Worked with suppliers and development engineers to ensure compliance to requirements and ensure critical product characteristics have been identified and properly evaluated (control plans, GRR, FAI, PFMEA)• Developed aFMEA platform strategy. Led aFMEA team and created the platform aFMEA document. Included establishment of platform VOC and AFC related to customer complaints.• Supported IFU creation, ensuring linkages with the aFMEA documentation.

Support validation and verification activities for new product development, component in-sourcing and manufacturing processes. Partner with manufacturing engineering to optimize processes to ensure capability and yield goals are met. Lead development of measurement processes and procedures.• Led cross-functional team focused on reducing inspection costs by converting high volume manufacturing processes from verification (100% inspection) to validation (sampling inspection).• Serve as the Quality Engineering team member for project teams by developing and implementing quality plans, control plans, and validation plans; conducting gage R&R studies, design of experiments, and capability analysis; and determining appropriate control limits.• Initiated efforts to implement SPC to drive product improvement and reduce defects.

Led cross-functional DMAIC kaizen teams and strategy development teams. Served as the subject matter expert for all questions related to application of statistical data analysis and problem solving. Managed the DFSS program including training delivery and colleague certification status. Developed, managed and delivered performance based statistical training for a worldwide cross-functional audience. • Facilitated DMAIC improvement projects for several cross-functional kaizen event teams that resulted in defect reduction of > 50% and cost savings of >$200K.• Drove better decisions pertaining to assessing product quality; investigating and verifying improvements; assessing measurement systems; establishing control charts; and determining product disposition by being the subject matter expert for all questions related to the application of statistical data analysis and problem solving.• Spearheaded the launch of the DFSS initiative into Energizer in 2009. Provided DFSS classroom training for over 100 students. Coached project teams and individual belt candidates through support of the DFSS process and tool application.• Initiated and developed quick reference guides, spreadsheets, refresher courses/knowledge checks, supplemental material, and application assessments to enhance and further develop statistical knowledge.• Delivered 30 statistical courses/year. Provided >3000 student training hours/year. Saved Energizer >$120K annually by offering in-house training.• Developed and delivered statistical training for over 720 global colleagues and suppliers (technicians, entry level engineers, experienced engineers, managers) from the quality, technology and engineering functions in 15 different statistical courses. • Led a 9-member cross-functional Problem Solving Strategy team to identify the appropriate strategy/structure to embed formal problem solving techniques into the working habits of all operations colleagues.

• Identified changes resulting in product design improvements and cost reductions.• Led cross-functional implementation teams using project management methodologies.• Supervised two technicians.