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A performance driven broad based, senior IT and consulting leader of IT enabled business transformation, application delivery, cloud migrations, digital transformations, business expansion programs, large scale system integrations, mergers, acquisitions, and restructuring programs, global and complex Salesforce, SAP and other cloud platform implementations, infrastructure cloud transformations, large/multi-portfolio program office and governance operations, strategy setting for cross functional business technologies, IT service delivery, and IT operations optimization.HIGHLIGHTS•Led key management consulting and strategic services engagements and bids resulting in account growth and professional services revenue•Delivered IT operations efficiency improvements leading to significant cost reduction•Experienced with enterprise transformation programs for IT, healthcare, supply chain, commercial operations, sales effectiveness•Expert in application lifecycle management, program management, process simplification, infrastructure & application optimization, service delivery, & change management•Multiple years of driving technology innovation and operational improvement•Strong facilitation, design thinking, problem solving and executive presentation skills•Led the planning and execution of business change through cloud solutions & technology •Oversaw operational efficiency, application rationalization and consolidation.•Advised on the use, value and impact of cloud technology, and leads roadmap development. •Collaborated with C-level executives on technology strategies in support of a $7b business.•Leveraged quick win IT solutions to solve complex business problems. •Facilitated quality and regulatory requirements (e.g. GxP, 21 CFR) for validated systems
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RetiredSelf-EmployedBoston, Ma, Us
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Managing DirectorEy Aug 2018 - PresentGreater Boston AreaExecutive Advisor in the Technology Consulting practice of Ernst & Young LLP focused on innovation and technology transformation. Leads IT Strategy, advises to the office of the CIO on topics including program prioritization, operating model, governance, and sourcing and executes engagements across the end to end IT spectrum. -
Cio And Executive Business Partner For N. AmericaRoyal Philips Feb 2013 - Feb 2018Andover, MaDrive and support Philips’ strategic ambition to become a healthcare solutions company through innovation and digitization. • Leads strategic planning on the transition to digital and cloud platforms• Deployed digital solutions for Sales, Service, HR, Finance, Supply Chain functions yielding 25% ROI• Executes parallel global programs with budgets of $50m+• Delivered quick win IT solutions to enabling business savings of $20m• Exceeded annual quota objectives of $6m• Led large scale SAP migration and consolidation programs• Drove cost reduction for IT operations resulting in 40% cost reduction in 2 years• Drove the end to end solution delivery lifecycle applying agile and other methodologies• Built and led service and delivery teams • Applied IoT principles to leverage data from any device to yield competitive advantage• Advises on the use, value and impact of cloud technology, and leads roadmap development • Prioritizes IT programs to address business needs• Oversees operational efficiency, application rationalization and consolidation• Leads solution shaping for data aggregation, remote monitoring, work flow & cost optimization -
Head Of It Service DeliveryRaytheon Apr 2007 - Jan 2013•Led service operations, service delivery, and applications Management. Responsible for a $50m budget and the oversight and outsourcing of 200 employees. Led improvement initiatives to lean out processes resulting in significant cost savings for the company. •Led Raytheon’s End-User Services and responsible for the development, deployment and operations of technology solutions in the areas of desktop computing, mobility, and collaboration. Led an organization of 300 staff across the US delivering service to sites and business users. •Led Strategy and Transformation for Raytheon’s Enterprise IT Services responsible for overseeing transformational programs including mobility and collaboration and overall strategy for enterprise services. Worked closely with leaders of Raytheon’s six businesses to drive common solutions and standards across the enterprise. -
Partner & Management ConsultantCsc Feb 1992 - Mar 2007Responsible for business development, strategy and transformation consulting services, and execution of major programs.• Lead the transition & transformation of several Large-Scale Projects, managing all aspects of the transformation: workforce transition, process redesign and legacy systems replacement.• Increasing responsibilities over 15 years as account manager, business developer, facilitator, analyst, project and program manager, PMO leader, account executive and executive advisor. • Led the North America bid solution team to win a 5-year $600M applications and infrastructure managed services deal with a major aerospace and defense contractor. -
Facilitator & ConsultantPerformance Resources, Inc. 1987 - 1992• Exceeded new business quota with fortune 100 customers through collaboration, active listening, innovative statements of work, and high quality execution of facilitated sessions.• Facilitated customer engagements to achieve business objectives, operational effectiveness, organizational consolidation, and business transformation. • Trained customers and internal personnel on facilitation methods and techniques as an enabler and accelerator of business results.
Susan Hamill Clark Skills
Susan Hamill Clark Education Details
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Executive Certificate In Strategy And Innovation -
Accounting And Business/Management
Frequently Asked Questions about Susan Hamill Clark
What company does Susan Hamill Clark work for?
Susan Hamill Clark works for Self-Employed
What is Susan Hamill Clark's role at the current company?
Susan Hamill Clark's current role is Retired.
What is Susan Hamill Clark's email address?
Susan Hamill Clark's email address is su****@****ips.com
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What schools did Susan Hamill Clark attend?
Susan Hamill Clark attended Massachusetts Institute Of Technology - Sloan School Of Management, University Of Rochester.
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Susan Hamill Clark has interest in Social Services.
What skills is Susan Hamill Clark known for?
Susan Hamill Clark has skills like Project Management, Program Management, Workshop Facilitation, Strategic Planning, It Strategy, Itil Certified, Pmp, Pmi, It Service Delivery, It Outsourcing, Process Improvement, Business Process Improvement.
Who are Susan Hamill Clark's colleagues?
Susan Hamill Clark's colleagues are Jan Van De Velde, Andreea - Maria Tăbăcaru, Christy Odery C, Michael Sole, Michelle Mittelsteadt, Hu Zhenzhen, Armaan Passi.
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