Manage District’s recruitment and retention strategies to attract and retain a diverse talented workforce and the District’s programs including Teachers of Color Mentorship and Grow Your Own, new teacher workshop week with over 165 new teachers; write and administer MN Department of Education grants with total results of over $1 million awarded; manage District’s careers website, social media strategies, accounts and communication plans (www.district279.org/careers, LinkedIn, Facebook, Twitter); lead recruitment and retention data analytics, exit surveys; lead/supervise direct report, consultants and student interns; guide hiring managers and job seekers on resume, hiring and retention best practices; partner with diverse internal and external stakeholders including bargaining union groups, higher education institutions, and nonprofit organizations to explore, expand and/or execute HR recruitment and careers programs; represent HR at stakeholders and community meetings and recruitment events; lead and/or participate on committees to innovate and improve District processes and services.

Established home-based floral studio and services to provide beautiful and quality floral arrangements to the Minneapolis/St. Paul areas; create and manage business plans, finance and operations; grow and maintain professional networks with customers, wholesale providers and community partners. • Experience and expanding knowledge of policies, services and/or resources that are led by US Small Business Administration; MN Small Business Assistance Office, Secretary of State, Department of Revenue, Department of Employment and Economic Development; counties, cities and regional agencies such as Elevate Business Hennepin County, cities’ processes for business registrations, etc., Met Council’s small business programs; nonprofit agencies such as MN Hmong Chamber of Commerce, Chinese American Chamber of Commerce MN. • Established online website (www.everfloralshop.com) and social media presence within year one, including Ever Floral’s Facebook, Instagram, Pinterest.

Managed full-cycle recruitment and selection process to attract and hire qualified and diverse candidates; demonstrated strong communication and influencing skills to develop recruitment strategies/plans, robust candidate pipelines and advised hiring managers on best practices and techniques; worked with internal partners such as Communications, Office of Equal Opportunity, etc. on projects, questions or concerns; represented the Council at career fairs and networking events; developed and maintained networking relations with schools, nonprofits and community organizations and professionals; facilitated new employee orientations; led and/or participated on projects and committees to innovate and improve processes and services including the social media and recruitment marketing efforts, affirmative action goals, community outreach, employee engagement/retention; participated in job evaluation processes; provided work direction and mentorship to diverse talent acquisition specialists and student interns; served as the interim internship program manager.

Managed and enhanced employment brand by leading and working in teams on marketing projects/campaigns; increased the County’s online presence with Hennepin Jobs Twitter followers, created and launched LinkedIn career’s page and new employee testimonials YouTube videos; led and launched a new recruitment campaign utilizing cost effective marketing strategies; led in providing recruitment expertise in attracting and recruiting diverse talent; collected and analyzed data to develop and implement recruiting/outreach strategies and attendance with schools, professional and community organizations' events or partnerships; coordinated and trained staff on recruiting best practices; developed and maintained effective working relationships with a diverse range of internal and external customers/partners; managed advertising budget and recruiting contracts; successfully developed budget proposal that was approved resulting to doubling the budget since 2008; led the County’s STEP UP youth employment program as the Hennepin County STEP-UP Coordinator; the largest employer to the City of Minneapolis STEP UP Achieve program; advocated and coordinated for the County to be a featured employer in the STEP-UP’s recruitment video; worked with staff and hiring managers on recruitment and selection process, included researching, recommending and implementing recruitment sources.

Served as the subject matter expert in the staffing and recruitment selection process for hiring managers to fill vacancies; conducted job analysis and consulted with hiring supervisors to create accurate job postings, develop screening criteria, and screen for best qualified applicants; managed the internship posting process as HR Internship Coordinator, and promoted and maintained increasing rate of internship opportunities by the County; presented HR-related information at various settings, including meetings consisting of team members, management, applicants and the public; served as committee member or lead on HR committees, included HR social committee, exit interview committee, and employee store; managed and redesigned of employee store including layout of store, new marketing material, advocated and approved for new storage space.

Processed and determined clients’ eligibility for federal and state public assistance programs; assisted clients to identify and seek social services and educational resources; maintained knowledge of federal and state public assistance programs; communicated effectively to a diverse clientele population on the complex public assistance policies and processes; team lead to access the local Social Security Administration office, INS immigration data system, and electronic State databases; achieved the 100% rate of answering clients’ calls and seeing in-office clients - being the only team member to reach the goal.

Assisted with the recruiting and employment process by working closely with hiring managers and HR generalists; represented the organization at career fairs; corresponded to applicants and internals regarding HR policies, benefits, and hiring results; successfully coordinated quarterly interview processes for local and out of state applicants; managed the main public HR phone line and email account to deliver excellent customer service; served as committee member to coordinate the annual flu shots and service award events.

Served as an active board member and secretary; effectively fundraised, organized and executed over 10 cultural and educational workshops and events; recruited and doubled the number of youth and adult volunteers for events and programs; assisted in recruiting and hiring program managers for HAW programs; presented HAW information and community resources to the community; represented HAW at community events and meetings. •Held elected and volunteered positions of board member and secretary to provide leadership and direction for HAW’s mission and goals to meet the community’s needs and be financially responsible with HAW’s budget including awarded grants. •Held a core team member position in organizing and executing the largest Washington State Hmong annual community event, Hmong New Year Festival, drawing over 1000 attendees locally and out of state.

Managed the operations of our family-owned business; maintained current knowledge and practice of small business and agricultural laws and regulations; developed and maintained strong relationships and trust with customers, vendors, and community farmer’s markets; implemented new marketing items to start up the company’s presence on print and online platforms; wrote business plans and sought financial loans for expansion of business. •Held Washington State Department of Agriculture Private Applicator License•Represented and wrote land assessment proposal for Fresh Flower Farm owner to the King County Assessor Office, which resulted in the County’s agreement with my proposal of the decreased land value that was a result of the drastic geographical structural changes.•Fresh Flower Farm continues its operation after more than 25 years of operations (www.freshflowerfarm.net)