Susan Hefley Email & Phone Number

Tampa, Fl, Us

United States

Stuart, Fl

Daily proficiencies focused in three main areas: Employees, Operations, Financials—detailed individually as follows:EMPLOYEES:- IDENTIFY AND DEVELOP HIGH PERFORMING TEAM MEMBERS AND EXPORT TALENT TO OPTIMIZE ORGANIZATIONAL EFFICIENCY- CREATE CULTURE OF ENGAGEMENT AND TEAM- ANTICIPATE STAFFING REQUIREMENTS- PARTICIPATE IN RECRUITING AND INTERVIEWING PROCESSES- ENSURE EFFECTIVE DEVELOPMENT PLANS AND OPPORTUNITIES FOR ALL PERSONNEL- EVALUATE PERFORMANCE OF PERSONNEL, DEVELOP GOALS AND OBJECTIVES, AND PROVIDE REGULAR FEEDBACK- PROMOTE ENVIRONMENT OF EMPOWERMENT, RESPECT, AND TRUST- ENTER WEEKLY PAYROLL FOR 50-75 EMPLOYEES- TRACK AND REPORT ALL SELF-INSURED WORKERS COMPENSATION CLAIMSOPERATIONS:- ENSURE ALL NECESSARY PAPERWORK REGARDING PERSONNEL, ACCOUNTING, ACCOUNTS-PAYABLE, ACCOUNTS-RECEIVABLE IS COMPLETED AND SUBMITTED IN A TIMELY MANNER- MANAGE WORKFLOW TO ENSURE PRIORITY OPTIMIZATION- PROVIDE BACKUP SUPPORT WHERE NEEDED- NEGOTIATE PRICING AND ISSUES WITH VENDORS IN CONJUNCTION WITH PROCUREMENT- ENSURE THE FACILITY IS MAINTAINED IN A NEAT AND PROFESSIONAL MANNER- SOLICIT REGULAR FEEDBACK FROM CUSTOMERS, MANAGERS, PEERS, AND TEAM MEMBERSFINANCIAL:- THROUGH APPLICATION OF JOB-COST STRATEGIES, USING A 4-5-4 ACCOUNTING CALENDAR, SUCCESSFULLY MANAGE $1.3MM IN ANNUAL PAYABLES AND $4.6MM IN ANNUAL RECEIVABLES- WEEKLY, MONTHLY, QUARTERLY AND ANNUAL REPORTING, WHICH INCLUDE THE FOLLOWING: JOB COST REPORTING, A/R AGING, A/P ACCRUALS, BUDGET VARIANCE, PERIOD END CLOSING, AS WELL AS PROFIT AND LOSS- ENSURE COST EFFECTIVE REQUISITION OF EQUIPMENT AND SUPPLIES- DEVELOP AND MANAGE BUDGET FOR BRANCH OPERATIONS- ANALYZE AND EVALUATE ACTIVITIES, COSTS, OPERATIONS, BUDGETS AND FORECAST DATA- DIRECT ACCOUNTS RECEIVABLE AND ACCOUNTS PAYABLE ACTIVITIES

Palm Beach Gardens, Fl

Assist in management of Class A, 10-story office building with a tenant base concentration of finance and law—major responsibilities described as follows: - ESTABLISHING AND MAINTAINING OPEN, POSITIVE RELATIONSHIPS AT ALL TIMES WITH TENANTS AND OCCUPANTS - ATTEND TO TENANT REQUESTS AND COMPLAINTS PROMPTLY - OBTAIN PRICING AND PLACE ORDERS FOR MATERIALS AND EQUIPMENT - COLLECTION OF RENT PAYMENTS AND RECOVERIES AS SPECIFIED IN LEASES - PROCURE AND MAINTAIN CERTIFICATES OF INSURANCE FROM CONTRACT-VENDORS AND TENANTS - ISSUE RENT INCREASE LETTERS, 3-DAY NOTICES, DEFAULT LETTERS - MANAGE $2.5MM IN PAYABLES ANNUALLY AND $8.75MM IN ANNUAL RECEIVABLES - PREPARATION OF ANNUAL BUDGET, MONTHLY FINANCIAL VARIANCE REPORTS, OPERATIONS ANALYSIS, AND LEASING ACTIVITY REPORTS - MONITOR AND ENFORCE TERMS OF LEASE AGREEMENTS - BILLING AND COLLECTION OF RENTS AND OTHER TENANT CHARGES IN COMPLIANCE WITH LEASES - CREATION AND MAINTENANCE OF ALL SITE-SPECIFIC DOCUMENTATION - DIRECT FACILITY SERVICE REQUESTS TO THE APPROPRIATE STAFF OR CONTRACT SERVICE - RESPONSIBLE FOR ISSUING AND OBTAINING APPROVALS FOR TENANT WORK ORDER REQUESTS - CONDUCT PHYSICAL MOVEMENT OF FURNITURE, EQUIPMENT, BOXES AND MATERIALS AS NEEDED FOR MEETING AND CONFERENCE ROOM SET-UPS, FACILITY EVENTS, TENANT MOVE-IN’S AND MOVE-OUT’S, FREIGHT SHIPPING AND DELIVERY, SUPPLIES, STOCKING, AND THE LIKE - ORIENT NEW TENANTS ON BUILDING POLICIES AND PROCEDURES - PREPARE VENDOR SERVICE CONTRACTS AND OBTAINING VENDOR BID - MANAGE ACCESS-CARD ENTRY SYSTEM - COORDINATION OF FIRE DEPARTMENT SAFETY MEETINGS AND DRILLS

Tampa, Fl

Direction and management of full-scale marketing department for top-ranked exterior, specialty building supply distributor. Major concentrations described as follows: - DESIGN AND EXECUTE ADVERTISING CAMPAIGNS - DEVELOP AND EXECUTE MARKETING PLANS AND CAMPAIGNS - RESEARCH AND SUGGEST POTENTIAL PRODUCT OFFERINGS - WRITE AND PLACE PRESS RELEASES - COORDINATE WITH HR EMPLOYEE INCENTIVE PROGRAMS - CREATE PROMOTIONAL MATERIALS, SALES TOOLS, AND NEWSLETTERS - ASSIST WITH COORDINATION OF SUPPLIERS AND CREATIVE AGENCIES - COLLECT AND COMPILED SALES AND MARKETING DATA INTO IMPACT REPORTS - EXECUTE PR EVENTS/CONFERENCES/EXHIBITIONS - MANAGE AND DIRECT MARKETING STAFF - DEVELOP CONTINUOUS IMPROVEMENT TRAINING PROGRAMS FOR MARKETING STAFF - EFFECTIVELY MANAGE DAILY EMPLOYEE-RELATED, VENDOR-RELATED, AND SUPPLIER-RELATED ISSUES

Duluth, Ga

Bs, Business Administration

Minor: Psychology - UGA 2002

Certificate, Desktop Publishing, 4.0