Susan Helm-Murtagh, Drph, Mm Email and Phone Number
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Accomplished leader and educator with broad experience across multiple functional areas (analytics, information management, business intelligence, strategic development, application development, sales and marketing, and operations). Proven ability to lead and manage change, deliver large and complex business and technical projects, and manage multi-million dollar budgets. Dedicated community servant; passionate about developing non-profit, healthcare and public health leaders, helping youth build confidence and character through physical activity, and empowering girls and women. Specialties: Non-profit management, higher education, health care, health information technology, analytics, change leadership, board governance, health policy, health disparities, health information exchange, outsourcing, data management
University Of North Carolina At Chapel Hill
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- northcarolina.edu
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Associate ProfessorUniversity Of North Carolina At Chapel HillBoulder, Co, Us
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Associate ProfessorUniversity Of North Carolina At Chapel Hill Jun 2023 - PresentChapel Hill, North Carolina, United States
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Assistant ProfessorUniversity Of North Carolina At Chapel Hill Mar 2018 - Jun 2023Chapel Hill, NcAs Assistant Professor in the Department of Health Policy and Management, I currently teach strategic management and leadership (theory and practice) in the DrPH program, as well as the US healthcare system structure and policy, and leadership/workforce management in the executive masters' program (MPH). I also serve on the DrPH program's Advisory Committee and Admissions Committee.
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Adjunct Assistant ProfessorUniversity Of North Carolina At Chapel Hill Aug 2013 - Feb 2018Gillings School Of Global Public Health, Health Policy And ManagementAs Adjunct Assistant Professor in the Executive Doctoral Program in Health Leadership (DrPH), I instruct DrPH candidates in Leadership Theory and Practice (HPM 820) and Strategic Development and Implementation (HPM 955).
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PrincipalDreamwork Consulting, Llc Dec 2019 - PresentBoulder, Colorado, United StatesDreamWork Consulting, LLC provides a suite of essential consulting services for growing non-profit organizations, including executive coaching, strategic planning, board governance and information technology. -
Chair Of The Board Of DirectorsDavis Phinney Foundation Jan 2022 - PresentLouisville, Colorado, United StatesSince 2004, the Davis Phinney Foundation has brought to life some of the most important programs, research, content, and events for those affected by Parkinson’s. Our community includes people living with Parkinson’s, Parkinson’s care partners, families and friends of those living with Parkinson’s, physicians, and Parkinson’s allied health professionals. -
Co-Founder And DirectorThe Ellie Helm Foundation Nov 2017 - PresentSturgeon Bay, WiThe Ellie Helm Foundation was established to ensure that this remarkable young woman's legacy of helping others lives on to to support the causes and programs that she was so passionate about: Supporting educational opportunities and positive life skills development for youth; promoting awareness of depression and preventing suicide among young adults; and bringing joy, meaningful connections and social engagement to the elderly.
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Chair Of The Board Of DirectorsNational Interscholastic Cycling Association (Nica) Jun 2016 - Jan 2022Berkeley, CaFounded in 2009, the National Interscholastic Cycling Association (NICA) develops interscholastic mountain biking programs for student-athletes across the United States. NICA provides leadership, services and governance for local leagues to produce quality mountain bike events, and supports every student-athlete in the development of strong body, strong mind and strong character through their efforts on the bike. -
Co-Founder And DirectorThe Athletes' Coalition Nov 2017 - Apr 2021Boulder, CoThe Athletes' Coalition is a non-profit that advocates for and assists individual athletes with negotiations, career planning, and post-career guidance. We focus on athletes and sports that are typically under-served in these areas.
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Member Board Of DirectorsCommunity Cycles Sep 2017 - Feb 2018Boulder, Co -
PresidentNorth Carolina Interscholastic Cycling League Jan 2016 - May 2017Chapel Hill, NcThe North Carolina Interscholastic Cycling League is one of nineteen member leagues of the National Interscholastic Cycling Association (NICA). Currently operating in eighteen states, NICA's mission is to build strong minds, strong bodies, and strong character in America's youth through mountain bike training and racing programs for middle school and high school student-athletes. -
Vice President, Mosaic Health SolutionsBcbsnc Jul 2014 - Jan 2015Chapel Hill, North CarolinaResponsible for building and managing (through acquisition, investment and development), a portfolio of health solutions products and services centered on information technology, analytics and consumer engagement. -
Vice President, Information Management And Analytic ServicesBcbsnc Mar 2008 - Jul 2014Chapel Hill, North CarolinaResponsible for enterprise center of excellence for analytics. Oversee development, testing, training, user support and production support for BCBSNC's corporate data warehouse (CDW), the emerging enterprise data warehouse (EDW), and business intelligence (BI) solutions; includes enterprise-level responsibility for information stewardship, information architecture, information strategy development and execution, and information governance. Responsible for delivering against 38 daily and monthly service level agreements (SLAs)Achievements:• Designed, created and implemented enterprise center of excellence for analytics. • Re-engineered development methodology for enterprise data warehouse; reduced development time and aligned delivery of information capabilities to business priorities; on track to deliver second phase of program on time and on budget• Developed and implemented organization’s first enterprise information program and information stewardship program, including governance processes• Established organizational structure, roles, objectives and metrics to transform department from decision support to information management• Successfully carried out organization’s first outsourcing initiative using offshore labor; established robust financial analysis model and delivery metrics to evaluate performance• Applying Lean/Six Sigma to SDLC and operational, development and delivery processes, targeting a 4.5:1 return on investment
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Director, Strategic Development (Operations)Blue Cross Blue Shield Of North Carolina Apr 2006 - Mar 2008Development and execution of customer service strategy; oversight of operations-based information delivery, including role-defined portals, intranet content and navigation, and collaboration (IM and wiki); customer loyalty research and segmentation; service quality monitoring, evaluation and reporting; customer communications.- Built Member Service Strategy team from ground up – completed organization design, crafted roles, recruited and hired all team members in five months- Developed member service strategy, operating model, governance processes and roadmap; made significant progress against first-phase milestones- Designed four-part, sequential customer feedback model; first phase (customer loyalty) operational
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Director, Strategic Development (State Health Plan)Bcbsnc 2004 - 2006- Developed and executed retention strategy for BCBSNC's largest customer, accounting for almost a quarter of total customer base- Facilitated successful structuring and negotiation of multi-year, eight-figure contract- Managed three project teams to deliver highly visible, value-add services to account
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Director, Is Business ApplicationsBcbsnc 1997 - 2004Responsible for Enterprise Applications Integration (EAI); Java/J2EE development; external website development; corporate intranet development, deployment and management; and overseeing the development and governance of the enterprise applications architecture. - Established EAI Center of Excellence; drove development of staffing model, standards, governance and portfolio management, KPIs, process methodology- Implemented e-business infrastructure project on time and under budget- Built Java Practice to deploy J2EE technology and skills sets enterprise-wide- Successfully introduced alternative programming techniques (agile and extreme) organization and usability testing as a standard component of software development
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Director, Product ManagementBcbsnc 1991 - 1997- Led managed care product redesign effort to reduce medical costs by $11 million - Developed Plan’s first corporate product strategy- Established formal product development process- Designed and implemented product performance evaluation and improvement process
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Regional Vice President, MarketingThe Trustmark Companies 1991 - 1995Responsible for account management, new product development, project management, negotiation and implementation of strategic alliances. Managed five marketing staff members and three regional sales offices.- Implemented two new product releases ahead of schedule and under budget- Led sales operations to record sales year (an increase of 20% over 1993)- Successfully negotiated joint marketing arrangements in 22 markets
Susan Helm-Murtagh, Drph, Mm Skills
Susan Helm-Murtagh, Drph, Mm Education Details
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Marketing And Finance -
Public Health Policy And Management
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Psychology And Management Science -
Psychology And Management Science
Frequently Asked Questions about Susan Helm-Murtagh, Drph, Mm
What company does Susan Helm-Murtagh, Drph, Mm work for?
Susan Helm-Murtagh, Drph, Mm works for University Of North Carolina At Chapel Hill
What is Susan Helm-Murtagh, Drph, Mm's role at the current company?
Susan Helm-Murtagh, Drph, Mm's current role is Associate Professor.
What is Susan Helm-Murtagh, Drph, Mm's email address?
Susan Helm-Murtagh, Drph, Mm's email address is su****@****snc.com
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Susan Helm-Murtagh, Drph, Mm's direct phone number is +191976*****
What schools did Susan Helm-Murtagh, Drph, Mm attend?
Susan Helm-Murtagh, Drph, Mm attended Northwestern University - Kellogg School Of Management, University Of North Carolina At Chapel Hill, Duke University, Duke University.
What skills is Susan Helm-Murtagh, Drph, Mm known for?
Susan Helm-Murtagh, Drph, Mm has skills like Business Intelligence, Analytics, Data Warehousing, Healthcare, Healthcare Information Technology, Outsourcing, Governance, Information Management, Health Information Exchange, Change Leadership, Healthcare It, Health Disparities.
Who are Susan Helm-Murtagh, Drph, Mm's colleagues?
Susan Helm-Murtagh, Drph, Mm's colleagues are Chris Walter, Jason Mihalik, Lindsey Byom, Derek Everette, Isabel Mina, Ivana Vuletic, Sarah Gonzalez.
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