Susan Hwang Email & Phone Number

Toronto, Canada Area

As the Chief Internal Auditor (CIA) who reports to the Co-Chairs of the Risk & Regulatory Committee of the Board, specific responsibilities include the following:• Leading the development of Deloitte’s Internal Audit Charter, which defines the vision, authority and responsibilities of the Internal Audit function• Leading the development, refresh and execution of a three-year IA plan, which was approved by the Risk & Regulatory Committee of the Board• Building Deloitte’s IA function, including developing audit and Board reporting standards• Reviewing the scope and approach of each audit and ensure that key risk areas are included and the outcome will provide value to the Firm.• Providing guidance and support to the IA team during the execution of the audits• Reviewing draft audit reports prior to sending these to management for their comments and leading/actively participate in management discussions and closing meetings • Performing periodic quality assurance reviews of audit documentation• Providing guidance and direction on other activities included in the IA audit plan e.g. follow up is of previous audit findings, the development of a risk assurance map, etc.• Reporting to the Risk & Regulatory Committee of the Board • Advising Firm leadership and the Risk & Regulatory Committee of the Board of emerging trends and best practices in Internal Audit, when requested • Undertaking special projects as instructed by the Risk & Regulatory Committee of the Board and/or the Managing Director, Regulatory, Quality & Risk Management• Actively participating in DTTL global CIA network, coordinating cross-border audits and sharing lessons learned and best practices• Hiring, mentoring, developing and managing Internal Audit resources• Meet with Firm leadership and other business stakeholders to solicit management’s input, validate audit observations, keep abreast of changes and priorities and build/strengthen working relationships

Toronto, Canada Area

Professional Practice Director, Risk Advisory (formerly Enterprise Risk Services) – June 30, 2017Deputy Professional Practice Director, Enterprise Risk Services – January 28, 2015• An integral part of Deloitte’s quality and risk management consultation process for decisions to take on clients and engagements for the practice: • Review proposals, engagement letters and statements of work to assess if they meet Deloitte standards, adequately identify and consider acceptance and engagement delivery risks, and that appropriate risk analysis and risk mitigation are in place.• Review client contractual term deviations and interfirm agreements to assess if delivery teams adequately identify and assess risks and that appropriate risk mitigation is in place• Assist to create a quality and risk management conscious environment by providing ongoing guidance and advice to the practice on client and engagement acceptance standards and matters.

Toronto, Canada Area

Susan Hwang has extensive experience advising senior levels in client organizations in Enterprise Risk Management (ERM), Governance and Regulatory Strategy. She was responsible for builiding ERM and Governance capabilities of client organizations and Deloitte professionals in navigating significant risk and regulatory changes, and an advisor to several Canadian regulatory organizations. Her skills and experience include the following:* Customizing risk frameworks, strategies and project steps for implementing and sustaining ERM;* Assessing ERM maturity and conducting gap assessments and providing recommendations for further improvement;* Facilitating Board retreats and discussions on governance practices and processes and conducting Board effectiveness reviews; *Assisting regulatory organizations in enhancing risk management practices, compliance frameworks, performance management, outreach and reporting capability; * Advising on corporate policy frameworks and drafting risk management policies; * Formalizing risk appetite, assessing risk culture and delivering risk management and governance training and awareness sessions;* Providing recommendations on integrating risk with corporate strategy and performance management; * Providing recommendations on risk reporting to boards and executive committees;* Facilitating risk identification, risk assessment, risk mitigation and monitoring, including covering areas such as emerging risk and Black Swans; and* Assisting in the selection of risk management technology.

Toronto, Ontario, Canada

Susan was responsible for conducting internal audit assurance and advisory services related to Treasury & Investment Banking front office trading activities, mid-office Risk Reporting & Control functions, back office trade processing activities, as well as international payments and electronic banking lines of business. Prior to this, Susan was an Audit Manager at BMO who was widely exposed to the banking operations platform.

Mba

International Program with Schulich School of Business

Bachelor Of Science (Bsc) (Honours), Management Science