Susan Ippoliti Kavanagh Email and Phone Number

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.As the Senior Director of Client Experience, I develop processes for each step of the client lifecycle. I manage the strategic design, implementation and optimization of client service models and goals to ensure a best-in-class customer experience for KLDiscovery.

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 43 locations across 19 countries, is a global leader in delivering best-in-class ediscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients. Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management. KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler was recognized as a 2014 Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers. For more information, please email info@krolldiscovery.com or visit www.kldiscovery.com.

The Science of eDiscoveryA systematic, disciplined, and analytical enterprise that can be rationally explained and reliably applied to build and organize knowledge in the form of testable explanations and predictions about your data universes.The Art of Client ServiceAn imaginative or technical quality, production, expression, or realm, stemming from human agency and creation, of an approach to client satisfaction that is beautiful, appealing, and of more than ordinary significance.

The mission of ACEDS is to help professionals in various disciplines improve and certify their e-discovery knowledge and skill, advance their careers, increase their contacts, and increase overall competence in e-discovery and related fields.

BIA is a leader in the legal information management industry, with over a decade of experience helping companies and their law firms successfully manage data for lawsuits, regulatory matters and internal investigations in a cost-effective and defensible way. In 2011 BIA introduced TotalDiscovery, the only on-demand, cloud-based integrated legal data preservation system including legal hold management and the defensible gathering and analysis of critical data. With no software to install or hardware to provision, TotalDiscovery can be utilized immediately, with no extensive training or configuration required. TotalDiscovery was designed for legal situations of all types, from a small internal matter to a large complex lawsuit. With its powerful enterprise-class features and expert workflow, along with its unique, flexible and predictable licensing model, no up-front costs and instant availability, it is the future of eDiscovery and legal data compliance. Find out more at www.totaldiscovery.com. Specialtiesinformation managment, digital evidence, electronic discovery, document review, data collection, data analysis, consulting, regulatory, compliance, esi management, software, services, information technology, Solis, TotalDiscovery, DiscoveryBOT

As President-Elect of Digital Rochester, I provided leadership, mentoring, and monitoring for accountability to ensure smooth execution of the overall administration of Digital Rochester and each special interest group (SIG) events and plans. I provided operational direction and support to SIG leaders as required for execution of plans. I proactively identified and implemented activities to increase revenue and community awareness of the organization. I improved and evolved operational and organizational practices enabling DR to execute its vision, mission and values. Along with the President, I reviewed and recommended training and support required for board and committee members to be successful, enable effective recruitment of volunteers and succession planning.

Susan has 15 years of experience in the legal services industry and is a subject matter expert in electronic discovery, information management, litigation support and litigation readiness. She is also a national speaker on E-Discovery and Continuing Legal Education.As Director of Corporate Member Relations for Digital Rochester, Susan was responsible for maintaining an open line of communication between Corporate Members and the DR Board. In addition, she ensured that DR’s Corporate Members were not only taking advantage of, but were completely satisfied with their benefits of Membership.

Computer forensics is the science of investigating where, when, how and by whom a breach was perpetrated—and of restoring lost data whenever possible. Function5 provides comprehensive digital forensic services including: identification, preservation, collection and analysis of electronically stored information (ESI) recovery of deleted files and file fragments from virtually any operating system or storage device detection of evidence of unauthorized use or transfer of intellectual property, investigation of internal employee matters relating to malfeasance, theft or harassment, and in-court testimony by certified analysts.E-discovery refers to discovery in civil litigation dealing with information in electronic form. Electronic form is the representation of information as binary numbers. This is different from paper information because of its intangible form, volume, transience, and persistence. ESI can be stored in every type of electronic media including hard drives, thumb drives, computers, handheld devices, backup tapes, and optical disks and includes e-mails, voice-mails, instant messages, text messages, documents, spreadsheets, databases, file fragments, metadata, digital images, and digital diagrams. Evidence of destruction failure to produce ESI during E-Discovery can lead to costly penalties, sanctions, and potential loss of the lawsuit through declaratory judgment. Litigation support is any professional assistance non-lawyers provide to lawyers in the litigation process. Whether it is assistance with case management, discovery projects, electronic document reviews, trial preparation or any other litigation support, Function5 will be there to meet all of your needs. We are a complete litigation support company with years of experience in the legal industry. With Function5, you can trust that your project will be managed by experienced individuals at every level of the process.

The National Federation of Paralegal Associations, Inc., promotes a global presence for the paralegal profession and leadership in the legal community.The Vice President and Director of Profession Development assists the President in addressing the future growth and expansion of the profession and the development of NFPA to support these changes. If the President is incapable of functioning, the Vice President and Director of Profession Development assumes the duties of the President.

The National Federation of Paralegal Associations, Inc., promotes a global presence for the paralegal profession and leadership in the legal community.

The National Federation of Paralegal Associations, Inc., promotes a global presence for the paralegal profession and leadership in the legal community.The Vice President and Director of Membership is responsible for guiding NFPA in attracting and retaining members.

The National Federation of Paralegal Associations, Inc., promotes a global presence for the paralegal profession and leadership in the legal community.

Solutions In Litigation, LLC is a litigation support service that offers a solution to all of your needs, traveling any distance at any time to meet all of your case management requirements.We offer paralegal services to supplement the work that you do, case management consultation services to assist during large, complex litigation, e-discovery solutions and practice management services to help make your legal practice more efficient. Consolidated Office Management Systems is a file management consultation service that assists with implementing new methods of practice management, file keeping, record maintenance, staff training and disaster recovery. The average person spends 150 hours per year looking for lost information or things. With our talented staff, innovative methods and file organization skills, you will never waste another minute looking for lost information in your office again.

Handled IP Litigation, Labor & Employment Law, Product Liability, Asbestos Litigation