Susan Grimes Email & Phone Number

Hagerstown, Maryland, United States

Hagerstown, Maryland, United States

In this position, I will be responsible for supporting growth of the company through development of local business partnerships, new business opportunities, and community engagement. I will continue to build on existing relationships with businesses, local community organizations, local government officials, chambers of commerce, and economic development organizations to promote Antietam Broadband services and acquire customers. It will be imperative for me to stay abreast of our competitive landscape and emerging technologies & designs including DSx, OCx, WDM, Ethernet, Internet Technologies, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols, Customer Premise Equipment (voice & data), and Business Continuity/Disaster Recovery concepts.I will have the opportunity to work directly with internal teams (IT, Construction, Installation, and Customer Care) to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer orientation with excellent follow up. As well as, collaborate with the marketing team for marketing opportunities and ideas (direct mail, social media, digital media, etc.) to promote the company and create revenue opportunities.

Chambersburg, Pennsylvania, United States

Work to source, develop and foster relationships with potential and active clients. Assume responsibility for creating and maintaining an effective sales program to secure new construction contracts;• Act as a business partner and key advisor• Develop relationships with owners, architects and civil Engineers, developers, realtors, bankers and associations to produce opportunities for the company• Build a short / medium / long-term sales pipeline• Pursue project leads through a variety of different methods• Follow up with existing customers to provide excellent customer service• Develop press releases • Prepare pre-qualifications, RFQs and RFPs• Prepare presentations and present as necessary • Submit projects for awards• Search Newspapers and websites for prospective projects• Prepare company information packets• Coordinate updates to company website• Call architects and engineers about prospective projects

• Analyzed and identified a County-wide strategic plan for economic development including attainable goals, objectives and benchmarks for success.• Supervises and motivates a team of seven, creating effective working relationships leading to great success in significant business added to County tax base totaling over $700M in real property improvements, and potentially over 800 additional FTE in 2018-2019.• Performs regular budget analysis and prepares a departmental budget annually; identifying priorities, reviewing line-item requests, and incorporating funding commitments.• High-level involvement with State and County leadership on several significant projects around County.• Reputable inter-departmental relationships have proven successful in project efficiency and effectiveness. • Performs a highly active role with Community organizations, board and committees, on behalf of the Board of County Commissioners and County Administrator. • Led the Award-winning “Making Connections Marketing Campaign” alongside County Administrator to promote County service lines, mission, vision and values. • Success in planning and execution of events such as; Business Appreciation Week 2019, Project Wormburner Site Familiarization Tour 2019, Ground Hog Day Event 2018 and 2019, Washington County Chamber of Commerce Annual Economic Update Presentation, 2018 and 2019.• Proven ability and willingness to serve as point of contact for County and departmental operations, travel when needed, and attend after-hours events.

Hagerstown, Maryland

• Provide a direct conduit to County leadership and all staff as necessary to benefit business in Washington County. • Responsible for nurturing existing business relationships and stimulating new ones. • Point of contact for select economic development projects to ensure Washington County meets all obligations and schedules necessary for business retention and growth. • Monitor the needs of business; analyzing competition, projecting return on the investment of resources, and strategizing to identify Washington County a business partner of choice.• Listen to identify needs and resolve impediments to business operations of all types and sizes.• Coordinate the County government and team with County staff to address anticipated and outstanding needs of businesses in Washington County.• Prepare and present in a concise and expedient manner, regular updates on project status and immediate updates on any project issues that may arise to necessary Boards and/or County Commissioners and Staff.• Serve as Liaison and advocate for businesses when necessary, among state agencies, permitting agencies, and funding agencies.• Responsible to speak for the Director of Business Development in their absence thereby demonstrating courteous and professional attitude with all staff and stakeholders.

Hagerstown, Maryland

Responsible for property acquisitions including determining ownership of property located in the path of County construction projects, appraisal of the property and negotiating the purchase of the property with the owner. Additional duties include handling bonding and street acceptance for the County and all right-of-way and real property matters for the County as required. Works closely with survey department and project engineers. Receives direction from the Director of Engineering.ESSENTIAL TASKSPerforms right-of-way work for Capital Improvement Plan projects or other County acquisitions. Determines value of desired properties based on standard methods of appraising real property.Consults and assists technical personnel in preparation of project right-of-way plats and applicable legal documents.Maintains all right-of-way case records and filing system.Manages or coordinates other real property projects and/or right-of-way consultants for all County departments or agencies as assigned.Handles settlements for real property transactions and approves and verifies recording of legal documents, plats, etc.Reviews and verifies real property documents and right of way for various agencies and right-of-way consultant as assigned.Reviews and approves all bonds, processes Public Works agreements and participates in street acceptance process.KNOWLEDGE, SKILLS AND ABILITIESAbility to read and interpret engineering drawings and compute land areas.Ability to evaluate real estate for determining fair and reasonable values in accordance with Federal and State guidelines for land acquisition.General knowledge of real estate law, specifically those relating to public rights-of-way.Considerable knowledge of regional real estate property values and property appraisal methods.Ability to research deeds and other land records.Ability to work well with property owners, county staff and various officials in the County’s best interest.

Waynesboro, Pa

Manage all day-to-day sales processing tasks for home and commercial sales from beginning to end. Maintain agent's current listings through several database systems, websites and inner-office protocol. Prepare all parties and documents for settlement and post settlement procedures, creating outstanding follow up plan. Daily office duties include; answering busy phones and directing calls, scheduling showings and appointments, writing follow up letters and postcards and maintaining accurate file system. I am also responsible for all marketing efforts which includes; website building and upkeep, social media maintenience, postcards and flyers, coordinating events and open houses when needed, designing billboard and print advertisings for agent and specific listsings. Multi-tasking and the ability to respond quickly to change is most important. In addition to the sales processing aspect, I am also responsbile for directing three property management companies. I am the contact for over 30 rental units; homes, apartments and commercial units. I maintain all bank accounts, quickbook accounts, handle bills, incoming rent, maintain leases and handle any repairs that are needed with contractors. Accuracy and attention to detail is necessary for this position.

Hagerstown, Md

Professionally represent the firm and advisors in all situations; create outstanding lasting relationships with current and prospective clients through client centric service model, events and exceptional communication. Create, manage and carryout all social, public, charity and prospecting events/seminars. Initiate and establish relationships, on the firm’s behalf, with local organizations and professional offices to build a referral arrangement. Create and maintain all marketing efforts; websites, newsletters, mailings, events/invitations, social media, etc. Manage office responsibilities in a timely manner; processing paperwork, client contact/follow up, compliance regulations and trainings, setting and maintaining advisor calendar/appointments. Creates agendas and outlines for staff and marketing meetings with timely follow up. Public relations aspect of position requires strong efforts with community outreach, sitting on boards and committees, planning charitable events and participating and leading meetings and presentations. Position also requires strong organization and communication skills. Holds a current Pennsylvania Life and Annuities license.

Thurmont, Md

Assume full responsibility for marketing and strategic development programming, including but not limited to: all print graphic design, website and social media maintenance, newsletters and member correspondence, promotions and coupons, press releases and publicity and advertising opportunities. Manage and maintain annual marketing/advertising budget. Office duties include, handling heavy call volume, customer service, point of sale management, volunteer and member management, management team meetings. Conducts appropriate setups for all events. Enjoy working in a team environment.

Bachelor’S Of Fine Arts (Bfa), Graphic Design And Art History

Certificate Degree, Culinary Arts And Hospitality

High School Diploma