Susan J. Halsted Email & Phone Number

Lincoln, Ne, Us

Kansas City, Missouri Area

Duties: -Serve as the UM System myVITA Co-Coordinator, and UMKC Lead Campus Coordinator-Create and implement a new online annual evaluation software called myVITA for faculty in a 4-campus university system-Create evaluation processes, workflows, forms, and templates support for all four campuses -Accommodate the needs of every department and personalize the process according to the requirements of the University's Collected Rules and Regulations while unifying their processes… Show more Duties: -Serve as the UM System myVITA Co-Coordinator, and UMKC Lead Campus Coordinator-Create and implement a new online annual evaluation software called myVITA for faculty in a 4-campus university system-Create evaluation processes, workflows, forms, and templates support for all four campuses -Accommodate the needs of every department and personalize the process according to the requirements of the University's Collected Rules and Regulations while unifying their processes enough to be consistent across the campus and the system-Organize, facilitate, and lead meetings with department heads, deans, and other administrators to train them in using the online evaluations process, and in correcting any data regarding their department faculty information. -Overall administration of the system, which includes implementation, training, documentation, web content, and communication with the myVITA Governance Team-Troubleshooting issues, testing new features or data files, auditing self-reported data-New data integrations, including onboarding of graduate students Show less

Kansas City, Missouri Area

Summer internship completed at a requirement of my Masters Degree program through Missouri. University. -Complete a project in each of the main departments, and shadow librarians in other areas.-Compile data outlining over 700 electronic journal pricing and patron usage numbers from the past 3 years through Sage publications for the technical services to use in budget discussions. Began the filing and organizational process of a collection of over 600 photos donated to special… Show more Summer internship completed at a requirement of my Masters Degree program through Missouri. University. -Complete a project in each of the main departments, and shadow librarians in other areas.-Compile data outlining over 700 electronic journal pricing and patron usage numbers from the past 3 years through Sage publications for the technical services to use in budget discussions. Began the filing and organizational process of a collection of over 600 photos donated to special collections by a local photographer. -Use the Information Literacy framework to update course information that teaches research essentials. The project focused on providing better variation to teaching about source types. -Create spreadsheets outlining Interlibrary Loan resource sharing numbers month-by-month for the past three years. These spreadsheets will be added to the end-of-the-year report submitted by the ILL department head. Show less

Lincoln, Ne

Responsibilities-Assist the supervising team leader in managing a team of 8-10 dental insurance contact center representatives.-Keep track of and report the team's performance statistics in processing claims and number of overtime hours worked.-Provide customer service support to members and dental offices on claims, benefits, and resolve their problems and concerns with employer group policies.-Was a mentor for new hires going through the contact center's training and helped… Show more Responsibilities-Assist the supervising team leader in managing a team of 8-10 dental insurance contact center representatives.-Keep track of and report the team's performance statistics in processing claims and number of overtime hours worked.-Provide customer service support to members and dental offices on claims, benefits, and resolve their problems and concerns with employer group policies.-Was a mentor for new hires going through the contact center's training and helped transition them into having the abilities to work unsupervised.-Coordinated with the other Team Specialists for the other team leaders to create a consistent tracking system of stats among all the contact center teams. Show less

Hastings, Ne

-Tracked membership information for over 500 members in database system-Organized and put together archive materials display-Attended meetings of and participated in events planned by the membership and events committees

Hastings, Ne

-Chosen by faculty in the department to work for them on variety of projects- Handled private information such as student grades, assignments, and scholarship applications- Assisted professors with research needs and material requests

Hastings, Ne

- Customer service helping library patrons located materials and fix computer problems- Work with database computer system and printers- Reorganize/take inventory of collection of journals and books- Work both alone and in collaboration with other student workers and library staff on library organization projects

Master'S Degree, Library And Information Science

The MU Library and Information Science Masters Degree coursework covered the areas of: -Cataloguing and classification -Digital libraries.

Bachelor'S Degree, English Language And Literature, General, Graduated Cum Laude, High Distinction In English

Activities and Societies: Student Environmental Action Coalition (SEAC)- 4 years; Alpha Omega Greek sorority- 3 years, as part.