Susan Marks Email & Phone Number

Bothell, Wa, Us

Greater Seattle Area

Served as the internal leader and subject matter expert on sustainability and certification in the seafood marketplace. Represented Alaska at global industry conferences and spoke to relevant issues that helped leverage and expand ASMI's sustainability thought leadership. Directed Alaska's Responsible Fisheries Management (RFM) Certification Program for seafood sustainability. Managed marketing, outreach and communications; including stakeholder advisory committees, stakeholder consultations and industry trainings. Implemented strategies for global awareness, growth and recognition.

Greater Seattle Area

Expanded existing business and developed online retail sales/marketing strategies for this provider of high-quality refurbished computers to nonprofits and underserved communities worldwide. Designed collateral materials to increase access and awareness among targeted entities. Developed operational best practices to improve efficiency and reduce costs. Improved client experience and business operations by project managing 30+ front- and back-end ecommerce issues to completion and developing and implementing workflows.

Greater Seattle Area

Performed variety of work in marketing, business development, communications, brand management, copywriting/editing, nutrition, and wellness education.

Greater Seattle Area

Directed national program management, business development, outreach, and communications-managing relationships as the primary contact for businesses and key stakeholders. Consulted with corporate partners and their supply chains to develop and implement sustainable seafood programs, initiatives, and commitments. Grew program participation through collaborations with strategic non-governmental organizations (NGOs) and outreach with industry suppliers and key stakeholders. Corporate partners included Compass Group USA, Whole Foods Market, and Aramark Corporation. ✔ Represented MBA in partner-sponsored national press event for Whole Foods Market, participating in panel discussion and video marking early achievement of major business milestone.✔ Created multimedia education program for corporate partner Compass Group USA; developed concept, wrote copy, and delivered introduction to PowerPoint training deck in original video presentation.

Greater Seattle Area

Drove sales, business development, and key commercial strategy planning/execution for this leading global certification and eco-label program for sustainable fisheries and wild-caught seafood. Developed new business, strengthened existing relationships, and raised awareness of the Council’s mission and programs.

Greater Seattle Area

Promoted to handle account management, retention, and upselling for Milliman’s most strategic large, national health plans and hospitals. Managed book of business valued at $6M+ in annual revenue for this healthcare software company. Coordinated IT, training, and clinical department efforts to manage enterprise software implementations and system upgrades. Consistently exceeded account renewal retention goals and increased new sales growth by 30% annually over three years.

Greater Seattle Area

Executed sales and provided account management for enterprise software license agreements to national mid-size health plans and hospitals. Collaborated with senior sales executives and strategic alliance partners to coordinate joint sales presentations, increase new business, and creatively address client’s critical business issues. Average 12-month license agreement was $75,000-$250,000.

Bellevue, Washington

Took on a newly-created position, managing operations of a small-animal practice with four doctors and 30+ staff members. Oversaw ancillary services, including boarding, grooming, and retail.

Greater Seattle Area

Managed sales and accounts across the western region of Washington—increasing sales by 30% monthly—for this orthopedic durable medical equipment (DME) provider.

Greater Seattle Area

Promoted and sold custom-fit braces to orthopedic doctors and physical therapists—increasing revenue by 40% and collections by up to 50%—for this durable medical equipment provider.