Susan Marks

Susan Marks Email and Phone Number

Independent Consultant @ Bothell, WA, US
Bothell, WA, US
Susan Marks's Location
Seattle, Washington, United States, United States
Susan Marks's Contact Details

Susan Marks work email

Susan Marks personal email

Susan Marks phone numbers

About Susan Marks

As a sales and program management leader, I’ve been called a “positive and creative asset,” “customer centric,” and a “versatile and energetic team member.” I love what I do, and because of this, I project a genuine enthusiasm. During my career I’ve managed a variety of programs and sold products/services across multiple industries, including durable medical equipment, animal health, healthcare software, global seafood, and online retail sales. I have also developed communications and training programs catered to a variety of settings, and have been told one of my greatest strengths is my ability to listen to and understand my audience and tailor my presentations and communications accordingly. Throughout my career, I have been responsible for strategic, high-dollar, accounts and have earned a reputation for taking excellent care of my clients and restoring at-risk accounts. I have experience entering troubled situations and have confidently been able to turn them around. I do it by:► Cultivating relationships in which customers feel heard► Helping teams visualize a positive outcome and gaining buy-in► Uncovering layers of unmet needs and pairing them with solutions► Letting people vent and also finding common groundI excel at bringing order out of chaos and have a passion for achieving win-win outcomes with my customers and key stakeholders. With perseverance, warmth, occasional humor, and a genuine desire to help, I partner with my accounts to successfully achieve their business goals.

Susan Marks's Current Company Details
Self-Employed, SJM Inc.

Self-Employed, Sjm Inc.

Independent Consultant
Bothell, WA, US
Susan Marks Work Experience Details
  • Self-Employed, Sjm Inc.
    Independent Consultant
    Self-Employed, Sjm Inc.
    Bothell, Wa, Us
  • Alaska Seafood Marketing Institute (Asmi)
    Sustainability Director / Certification Advisor
    Alaska Seafood Marketing Institute (Asmi) Jul 2014 - Jul 2024
    Greater Seattle Area
    Served as the internal leader and subject matter expert on sustainability and certification in the seafood marketplace. Represented Alaska at global industry conferences and spoke to relevant issues that helped leverage and expand ASMI's sustainability thought leadership. Directed Alaska's Responsible Fisheries Management (RFM) Certification Program for seafood sustainability. Managed marketing, outreach and communications; including stakeholder advisory committees, stakeholder consultations and industry trainings. Implemented strategies for global awareness, growth and recognition.
  • Interconnection
    Sales & Operations Consultant
    Interconnection 2013 - 2014
    Greater Seattle Area
    Expanded existing business and developed online retail sales/marketing strategies for this provider of high-quality refurbished computers to nonprofits and underserved communities worldwide. Designed collateral materials to increase access and awareness among targeted entities. Developed operational best practices to improve efficiency and reduce costs. Improved client experience and business operations by project managing 30+ front- and back-end ecommerce issues to completion and developing and implementing workflows.
  • Self Employed
    Independent Consultant
    Self Employed 2012 - 2014
    Greater Seattle Area
    Performed variety of work in marketing, business development, communications, brand management, copywriting/editing, nutrition, and wellness education.
  • Monterey Bay Aquarium
    Senior Program Manager - Seafood Watch Program
    Monterey Bay Aquarium 2010 - 2012
    Greater Seattle Area
    Directed national program management, business development, outreach, and communications-managing relationships as the primary contact for businesses and key stakeholders. Consulted with corporate partners and their supply chains to develop and implement sustainable seafood programs, initiatives, and commitments. Grew program participation through collaborations with strategic non-governmental organizations (NGOs) and outreach with industry suppliers and key stakeholders. Corporate partners included Compass Group USA, Whole Foods Market, and Aramark Corporation. ✔ Represented MBA in partner-sponsored national press event for Whole Foods Market, participating in panel discussion and video marking early achievement of major business milestone.✔ Created multimedia education program for corporate partner Compass Group USA; developed concept, wrote copy, and delivered introduction to PowerPoint training deck in original video presentation.
  • Marine Stewardship Council
    Commercial Manager - Americas
    Marine Stewardship Council 2008 - 2010
    Greater Seattle Area
    Drove sales, business development, and key commercial strategy planning/execution for this leading global certification and eco-label program for sustainable fisheries and wild-caught seafood. Developed new business, strengthened existing relationships, and raised awareness of the Council’s mission and programs.
  • Mcg - Formerly Milliman Care Guidelines
    Manager Of Strategic Accounts
    Mcg - Formerly Milliman Care Guidelines 2003 - 2006
    Greater Seattle Area
    Promoted to handle account management, retention, and upselling for Milliman’s most strategic large, national health plans and hospitals. Managed book of business valued at $6M+ in annual revenue for this healthcare software company. Coordinated IT, training, and clinical department efforts to manage enterprise software implementations and system upgrades. Consistently exceeded account renewal retention goals and increased new sales growth by 30% annually over three years.
  • Mcg - Formerly Milliman Care Guidelines
    Sales Account Executive
    Mcg - Formerly Milliman Care Guidelines 2000 - 2003
    Greater Seattle Area
    Executed sales and provided account management for enterprise software license agreements to national mid-size health plans and hospitals. Collaborated with senior sales executives and strategic alliance partners to coordinate joint sales presentations, increase new business, and creatively address client’s critical business issues. Average 12-month license agreement was $75,000-$250,000.
  • Companion Animal Hospital
    Hospital Administrator
    Companion Animal Hospital 1999 - 2000
    Bellevue, Washington
    Took on a newly-created position, managing operations of a small-animal practice with four doctors and 30+ staff members. Oversaw ancillary services, including boarding, grooming, and retail.
  • Choice Medical Supplies, Inc.
    Sales Manager
    Choice Medical Supplies, Inc. 1997 - 1999
    Greater Seattle Area
    Managed sales and accounts across the western region of Washington—increasing sales by 30% monthly—for this orthopedic durable medical equipment (DME) provider.
  • Pacific Medical, Inc.
    Sales And Patient Services Representative
    Pacific Medical, Inc. 1995 - 1997
    Greater Seattle Area
    Promoted and sold custom-fit braces to orthopedic doctors and physical therapists—increasing revenue by 40% and collections by up to 50%—for this durable medical equipment provider.

Susan Marks Skills

Business Development Marketing Strategy Strategic Planning New Business Development Project Management Sales Sustainability Product Development Training Supply Chain Account Management Community Outreach Strategy Negotiation Program Management Marketing Marketing Communications C Level Account Management Cross Functional Coordination Cross Functional Collaborations Business Communications Process Improvement Policy Sales Management Strategic Partnerships Supply Chain Management Public Speaking

Susan Marks Education Details

Frequently Asked Questions about Susan Marks

What company does Susan Marks work for?

Susan Marks works for Self-Employed, Sjm Inc.

What is Susan Marks's role at the current company?

Susan Marks's current role is Independent Consultant.

What is Susan Marks's email address?

Susan Marks's email address is su****@****ine.net

What is Susan Marks's direct phone number?

Susan Marks's direct phone number is 120654*****

What schools did Susan Marks attend?

Susan Marks attended Washington State University.

What are some of Susan Marks's interests?

Susan Marks has interest in Social Services, Education, Environment, Animal Welfare, Health.

What skills is Susan Marks known for?

Susan Marks has skills like Business Development, Marketing Strategy, Strategic Planning, New Business Development, Project Management, Sales, Sustainability, Product Development, Training, Supply Chain, Account Management, Community Outreach.

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