Designed and implemented a new business model focused on delivering HR products and services to employees with attention to service quality and operational excellence. Manage day to day administration of an 8 person team.• Responsible for benefits and compensation administration over the employee lifecycle including annual enrollment, wellness plan administration, leave of absence and merit and bonus cycles.• Oversee Employee Relations including investigations of complaints relating to discrimination, harassment and code of conduct violations and counseling for Human Resources Business Partners.• Collect and analyze employee data to identify areas for process improvement, communication, vendor management, and employee training based on over 11,000 cases handled during a 12-month period. • Designed numerous HR policies to be consistent with our “Forward Leaning Modern Culture” including: Dress for Your Day, Parental Leave, Sick Time, Bereavement and Performance Optimization.• Led the implementation of the Workday Human Capital Management (HCM) module in 26 countries to include global design, business processes, absence management, time tracking, testing and 55 integrations; Responsible for future strategy, employee communication and training.• Managed the implementation of Oracle Fusion in India.• Led numerous HR integrations with acquired companies.

Managed company’s health and welfare benefits programs to ensure compliance with regulatory requirements and cost effective, quality administration.• Implemented multi-year benefits strategy to move team members toward health care consumerism.• Developed a Culture of Wellness at D&B including implementation of Wellness Reward Program, Health Management Center and Condition Management.• Managed $8M of vendor contractual relationships including ASO fee negotiation, monitoring performance guarantees and strengthening account management to ensure all contractual obligations were met.• Developed communication strategies to maximize employee understanding of benefits value and usage.• Consolidated life and disability plans under one insurance carrier achieving $800k in savings for both the company and plan participants.• Drafted new and revised Summary Plan Documents (SPD’s) for 10 ERISA plans to ensure the documents met all federal and state legal requirements. • Developed and tested 120 SOX controls related to benefits administration and implemented tighter processes to rectify noted exceptions to ensure legal compliance.

• Managed daily operations of Benefits Department including Health and Welfare and HRIS administration.• Designed and implemented the following plans and programs: Medical Point of Service, Medical and Dental PPO, International Expatriate Plans, Domestic Partner Coverage, Vision Care, Integrated Short and Long Term Disability, Group Variable Universal Life, Home and Auto Insurance, Group Legal and Transit Management.• Led implementation of Peoplesoft Base Benefits and Benefits Administration.