Susan Kaden Email & Phone Number

New York, New York, United States

Led and developed a team to produce and execute event visuals, lighting, and production of special events for clients, including IBM, Microsoft, Samsung, Deloitte, Major League Baseball, Heineken, Hennessy, Morgan Stanley, and SL GreenProject managed all operations through solid attention to detail, exceptional customer service, and ability to see, design and execute to the smallest detail while keeping within budget constraints Forecasted annual sales by quarter in addition to reporting on profit and lossIdentified potential challenges and areas for improvement during pre-planning of events regarding budget, guest lists, venue, etc., and presented creative solutions to clients prior to the event to ensure seamless execution Collaborated with facilities managers to develop specialized graphics during COVID pandemic to be distributed in time for reopening and prepared Plexiglas barriers in accordance with local regulationsDeveloped and maintained client relationships built on open communication to understand and address needs of CMOs, Heads of Public Relations, Marketing executives, and Events managers to strategically plan events Created key partnerships with event venues for event décor such as Cipriani, Chelsea Piers, Convene, and New World StagesCustomized event packages by collaborating with vendors to develop project pricing. Monitored client budgets ranging from $5,000 to $150,000, ensuring clients remained within budget while still meeting client demands.

New York, New York, United States

Drove high-profile events from concept and design to execution by closely overseeing global events held at Long Beach Convention Center, Miami Beach Convention Center, Jacob Javits Convention Center, and Jazz at Lincoln Center Developed and executed against an annual operating budget for all event-related spendingCreated and executed 4 events per year to expand and drive business results, serving 300-4,000 attendees per event Engineered an innovative event registration system alongside IT development team to more efficiently track attendees and expedite registration processes Ensured that the key stakeholders understood process and their role in the execution of events through the planning processConducted research to procure venues that would accommodate event budgets and negotiated with vendors to decrease costs while optimizing availability of space and services Recruited and managed 90 volunteers by pulling from existing pool of students and alumni and developed onboarding process, conducting training programs, and creating a staff schedule by prioritizing daily tasks

New York, New York

Planned, researched, and executed weddings for high-level clientele down to the smallest detailDeveloped wedding concept and master plan after consultation with clients and vendorsExecuted branded corporate and social events through designing and creating invitations and printed graphics while working under budget constraints ranging from $600.00 to $10,000.00Managed all aspects of finances including expenses, billing, contracts, and budgets