Reorganized small studio schedule into Agile environment for developing Facebook and mobile games. Acted as Scrum Master for multiple teams and worked with project leaders to define backlog and educate team to Agile best principles. Delivered schedule, risk analysis, and progress updates to executive management team. Organized feature-based build/publish process and managed builds through release cycle. Collaborated on systems design, created and edited quest content, acted as community liaison for game fans, and acted as liaison for publishing partners and branding/content partners

Created full cycle production schedule for unreleased console/PC FPS. Managed concept submission process with console publishers. Managed systems design process and contributed to abilities and achievements system designs. Coordinated schedule, risk analysis, and progress updates with executive management team. Transitioned development team to Agile development environment and acted as Scrum Master for process.

Produced and project-managed implementation of tool-bar based social games and Facebook games, including full schedule creation for prototypes and final project. Managed transition of client, design, and art teams to Agile development environment. Master Project Owner and Scrum Master for multiple products. Additionally, designed and refined existing game designs for toolbar-based and Facebook platform social games, updated design documentation, and managed and mentored junior design team members.

Designed content and systems and/or refined designs for tool-bar based social games and Facebook games.

Managed mission, world-building, and system design teams. Acted as Master Product Owner in Agile development environment.Designed and managed implementation of dynamic content additions to expand spontaneous events and dynamic gameplay between publish cycles. Oversaw implementation and release of PvP wargames, player-operated Mechs, multiple new maps and missions, including “Return to Earth” – the first full new planet expansion post-game release.

Designed and implemented the game vision in conjunction with Lead Designer and Creative Director. Managed mission design team to quality and timeline milestones. Collaborated with programming and art teams to provide support for mission development. Product Owner of ‘Maps and Missions’ team in Agile development environment. Was responsible for tracking all components of mission design (missions, spawning, interactive map elements) to product completion. Designed and scripted the tutorial map, as well as additional instanced and overland maps.

Created multi-studio Community Relations Department for NCsoft North America. Hired and managed Community Managers for multiple NCsoft products in the NA market, including Lineage, Lineage II, City of Heroes, Auto Assault, and Tabula Rasa.

Managed community relations teams for multiple Origin/EA products including Ultima Online and Ultima Online 2.