Dynamic and results-driven leader with a passion for driving growth through innovation and collaboration. Proven ability to build and lead high-performing teams that consistently deliver outstanding results. Recently selected for an exclusive Executive Development Program, reflecting my commitment to lifelong learning and professional excellence. Experienced in diverse functional areas, including sales, marketing, operations, customer success, and community relations. Currently serving as an enablement and engagement leader and Chief of Staff to the Chief Customer Officer at Teradata, spearheading Global Customer Services initiatives that enhance customer engagement and post-sale support. An advocate for diversity, equity, and inclusion, I have a track record of developing transformative strategies and programs that empower individuals and drive organizational success. I am a proud member of CHIEF, a private network of exceptional women leaders. I am agile and successfully navigate change, delivering strategies and programs that consistently meet or exceed corporate objectives. I am relentlessly focused on driving excellence through innovation, collaboration, and experimentation.Career Achievements• Global Voice of Customer Program Management: Lead the strategic Voice of Customer initiatives, including CSAT, NPS, and the Global Executive Cloud Customer Advisory Board, leveraging customer feedback to drive continuous improvement in customer experience.• Customer Learning and Value Realization: Spearheaded the development of technical learning programs, enabling customers to maximize their Teradata investments and significantly driving Annual Recurring Revenue (ARR).• Successful Implementation of Customer Experience Tools: Led the selection and implementation of Gainsight within the Customer Experience organization, optimizing customer health monitoring and creating early warning systems.• Diversity, Equity, and Inclusion Strategy Development: Selected by the Chief Human Resources Officer to create a corporate DEI strategy for the Board of Directors, prioritizing inclusive practices across the organization.• Corporate Community Relations Program Launch: Developed and launched a global community relations program, effectively engaging employees and enhancing community involvement in over 40 cities across 20 countries.• Global Data and Analytics Competition: Established a competition for students at various educational levels, providing exposure to analytics while benefitting charitable organizations.