Susan Martin Email & Phone Number

British Columbia, Canada

Bc

Vancouver, British Columbia, Canada

B2B sales associate

Vancouver, British Columbia, Canada

B2B business development

V2X 0S1 (604) 460-0909morgan6@telus.net

Started in Sales Support moving into an Executive Assistant role supporting Corporate Sales Directors.Moved into business sales. Selling Telus Communications products and services to small, medium andlarge business clients. Defined and communicated proposal strategies Prepared and presented presentations to clients Exceeded all personal and team performance objectives at over 100% Maintained calendars and travel arrangements Co-ordinated various events and celebrations Followed up on all commitments with both inside and outside stake holders Managed expense accounts Prioritized work to maximize efforts

In my capacity as the Sales Department liaison with the IT Department I was responsible for theaccurate and timely information entry into our customer database system, as well as thegeneration and printing of reports to all management and sales staff. I also handled productdemonstrations in various outside establishments to promote the Mark Anthony brand. Responsible for the upkeep and reliability of the Mark Anthony client data base. Liaised with the IT Department and the Sales Area for optimum results Co-ordinated and oversaw various events and event marketing

to the Branch Manager where I was able to utilize my technical skills in officeadministration to see to it that the office and daily needs of the Branch Manager and other office staffwere always met. Entering company data Maintaining calendars and travel needs Oversaw efficient running of the entire office for the insurance adjusters and managers Welcomed all clients to the office and catered to any needs they may have Organizing functionsInsurance Corporation of British Columbia 1990 – 1992Utilized my Legal Secretarial training to communicate with underinsured motorists to attempt to come toresolutions so that court time would not be necessary. When no other option made ICBC lawyers readyfor court appearances with ensuring all information and documentation necessary for them to win thecase was accessible to them. Created and ensured delivery of all documentation needed for the lawyer’s courtroom appearances Maintained lawyer’s calendar for courtroom appearances liaised between court processors and various people to facilitate service of legal documents such asto garnish wages or make an appearance in court maintained strict time frames for following court procedures

with the Insurance Corporation I took care of dicta-typing needs that the management orbodily injury adjusters may have. I also was a relief receptionist with the Corporation and welcomedclients to the Claim Centre under various levels of distress as this was the bodily injury office and did mybest to make them feel comfortable. I also co-ordinated some events for the staff and management ofthis Claim Centre. Dicta-typing duties at speeds up to 90 wpm reception duties various overall office procedural dutiesDistrict of North Vancouver - Building Department; Liaised between contractors, builders and individuals making home improvements and theBuilding Site Inspectors. Calendar scheduling reception duties bylaw instruction and research various other office procedural duties

Started as a full time relief receptionist and promoted into clerical and legal secretarial role in the patentgroup. preparing legal correspondence and documents filing and photocopying greeting and attending to needs of visitors to the law firmSusanMartinPage | 2

Courses, Marketing/Marketing Management, General

Marketing

Certificate, Legal Support Services

Business Operations and Legal Assistant

Education record

Legal Secretarial Certificate, Legal

Face-to-Face Selling Vansec - Sales and Marketing Executives of Vancouver - Fundamental Professional Selling Skills Business and Report.

Sales, Distribution, And Marketing Operations, General