> Drive customer retention and reactivation through data-driven segmentation of the existing database. > Lead and strategise marketing initiatives for weekly lettershop, monthly catalogues and quarterly flyers.> Review and proof all marketing materials to ensure promotional activity is accurate, on brand, and aligns with the target market. > Proficient in budget planning and management to meet financial targets while optimizing ROI.

> Expertise in implementing data-driven marketing campaigns through weekly lettershop mailings and monthly catalogues across Australia and New Zealand.> Ensuring accuracy and on-time delivery of all materials to external partners, consistently meeting deadlines.> Proficient in handling administrative tasks, including invoicing, reporting, and data analysis.

> Primary point of contact for companywide coordinators, offering reliable support and assistance.> Providing essential support to executives in managing daily operational tasks.> Developing comprehensive manuals to aid both immediate and broader team members.> Responsible for high-value clients

> Ensure TV logs are filled and ready to broadcast across 86 channels by daily deadlines> Liaise with stakeholders across the company including sales, agencies and broadcasters worldwide> Guarantee commercials comply with both legal and channel guidelines to ensure TVCs can run in appropriate programming

> Experience in a fast-paced, high-volume call centre delivering excellent customer service solutions.> Proficient in using SAP and Sales Force software to support customers and staff.> Effective communication with stakeholders to address customer inquiries and resolve conflicts successfully.

Overseeing the social media schedule and content strategy.Collaborating with store managers to explore improved front-line service initiatives.Developing internal and external documents and processes to ensure seamless communication and coordination among difference stakeholders

SEO Team – Advanced web ranking, keyword search for Tourism Australia Paid Search - Database input for FedEx Competitor Analysis – Telstra teamSocial Networking Research – Johnson and Johnson Online Database Input – Tourism Australia Assisting international guests with itineraries