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Susan Strom Email & Phone Number

Chief Client Officer at Knowledge Architecture at Knowledge Architecture
Location: Oakland, California, United States 7 work roles 2 schools
1 work email found @mazzetti.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

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Current company
Knowledge Architecture
Role
Chief Client Officer at Knowledge Architecture
Location
Oakland, California, United States

Who is Susan Strom? Overview

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Susan Strom is listed as Chief Client Officer at Knowledge Architecture at Knowledge Architecture, based in Oakland, California, United States. AeroLeads shows a work email signal at mazzetti.com and a matched LinkedIn profile for Susan Strom.

Susan Strom previously worked as Chief Client Officer at Knowledge Architecture and Director of Client Success at Knowledge Architecture. Susan Strom holds B.S., Engineering Science from Smith College.

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Email format at Knowledge Architecture

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*@mazzetti.com
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Profile bio

About Susan Strom

Susan Strom is a Chief Client Officer at Knowledge Architecture at Knowledge Architecture. Colleagues describe her as "Working with Susan and the KA team has been a joy. Susan is organized, clear, friendly, and communicates well. By working with Susan, it is clear client success is important to her and the KA team. She shared her knowledge and experience to ensure our intranet is well organized and easy to use. We successfully launched our new intranet this week! Thank you Susan.", "I have worked with Susan for two years founding and expanding enAEBL, a development group for young professionals in the A/E industry. Her advice and mentorship has been invaluable to me as we grow the group to new regions. Susan taught me a lot about the heart and soul of a firm: the importance of a company’s overall vision and mission, how these inform a company’s internal culture, and how culture defines a company’s relationship with its employees and clients. She showed me that these ideas are integral to the operation and growth of a successful firm. Throughout our time working together, she has introduced me to new ideas and challenged me to grow professionally. I look forward to working with Susan in the coming years.", and "Susan was an example of professionalism and accountability. Her general passion for working with others and achieving results is always apparent. We were very sorry to see her go and wish her the best of luck in her future endeavors. It was a pleasure, thanks Susan."

Current workplace

Susan Strom's current company

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Knowledge Architecture
Knowledge Architecture
Chief Client Officer at Knowledge Architecture
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7 roles · 25 years

Susan Strom work experience

A career timeline built from the work history available for this profile.

Chief Client Officer

Current
Knowledge Architecture

San Francisco, California, Us

Susan ensures our clients have the resources they need to be successful. Those resources include best practices, training, documentation, and a team of Knowledge Architecture experts who guide our clients every step of the way. During her time at Knowledge Architecture, Susan has led over 130 AEC intranet implementations, produced dozens of intranet case studies, and been instrumental in building our client community and Client Success Program. Her previous roles in Human Resources, construction management, and engineering systems at Mazzetti and Gilbane Building Company allow her to draw upon a broad range of industry experiences to help our clients succeed.Knowledge Architecture's flagship product is Synthesis, an Intranet which integrates with Deltek Vantagepoint, Ajera, Unanet, Newforma and OpenAsset. Architecture and engineering firms around the world are using Synthesis to help them share knowledge, manage information, and build more highly connected practices.You can learn more about what we do at www.knowledge-architecture.com.

Jan 2022 - Present

Director Of Human Resources

Mazzetti

San Francisco, Ca, Us

Communications. Communicate our go-to-market strategy throughout the organization, at all levels and in all offices. Create an environment of transparent management by leading open book finance and open feedback projects.Strategy. Align employee development programs with our go-to-market strategy.Legal Compliance. Manage preventive compliance; provide advice and implementation for management team regarding personnel issues.Hiring and Retention. Implement hiring and retention programs across 8 US offices. Champion talent acquisition and development through well managed requisition and interviewing processes.

2006 - May 2010

Electrical And Technology Designer

Mazzetti

San Francisco, Ca, Us

Manage Projects and Develop New Business with Existing Clients. Collaborative define project scopes, prepare proposals, organize the project team, and deliver the project.Electrical Design. Design and document low voltage electrical systems for healthcare facilities.Research. Work in partnership with other agencies to develop healthcare specific energy management frameworks referencing LEED, EnergyStar, BOMA, CEUS, and other industry reports.

2005 - May 2010

Management Trainee

Gilbane Building Company

Providence, Ri, Us

Scheduling. Learned and applied fundamentals of project scheduling to commercial projects ranging from $10M to $100M with Primavera and MS Project.Purchasing. Research design alternatives based on new requirements for environmental sustainability, pricing and sourcing. Lead purchasing efforts for casework.Peer Group Founder and Co-Chair. Proposed and then started a peer group for young professionals at Gilbane. I set the vision and strategy for the group, coordinated with the management team for support and funds, marketed to and built interest in our target group and organized professional development events.

Jun 2004 - Jun 2005

Engineering Intern

Ford Motor Company

Dearborn, Michigan, Us

Refine the manufacturing tolerance model for car door to body spaces.Participate as a liaison for the manufacturing tolerance group on various 6-sigma projects with a focus on learning the 6-sigma method.

2002 - 2002
2 education records

Susan Strom education

B.S., Engineering Science

Smith College

M.P.A., Public Administration

University Of Southern California
FAQ

Frequently asked questions about Susan Strom

Quick answers generated from the profile data available on this page.

What company does Susan Strom work for?

Susan Strom works for Knowledge Architecture.

What is Susan Strom's role at Knowledge Architecture?

Susan Strom is listed as Chief Client Officer at Knowledge Architecture at Knowledge Architecture.

What is Susan Strom's email address?

AeroLeads has found 1 work email signal at @mazzetti.com for Susan Strom at Knowledge Architecture.

Where is Susan Strom based?

Susan Strom is based in Oakland, California, United States while working with Knowledge Architecture.

What companies has Susan Strom worked for?

Susan Strom has worked for Knowledge Architecture, Mazzetti, Gilbane Building Company, and Ford Motor Company.

How can I contact Susan Strom?

You can use AeroLeads to view verified contact signals for Susan Strom at Knowledge Architecture, including work email, phone, and LinkedIn data when available.

What schools did Susan Strom attend?

Susan Strom holds B.S., Engineering Science from Smith College.

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