Susan Strom is a Chief Client Officer at Knowledge Architecture at Knowledge Architecture. Colleagues describe her as "Working with Susan and the KA team has been a joy. Susan is organized, clear, friendly, and communicates well. By working with Susan, it is clear client success is important to her and the KA team. She shared her knowledge and experience to ensure our intranet is well organized and easy to use. We successfully launched our new intranet this week! Thank you Susan.", "I have worked with Susan for two years founding and expanding enAEBL, a development group for young professionals in the A/E industry. Her advice and mentorship has been invaluable to me as we grow the group to new regions. Susan taught me a lot about the heart and soul of a firm: the importance of a company’s overall vision and mission, how these inform a company’s internal culture, and how culture defines a company’s relationship with its employees and clients. She showed me that these ideas are integral to the operation and growth of a successful firm. Throughout our time working together, she has introduced me to new ideas and challenged me to grow professionally. I look forward to working with Susan in the coming years.", and "Susan was an example of professionalism and accountability. Her general passion for working with others and achieving results is always apparent. We were very sorry to see her go and wish her the best of luck in her future endeavors. It was a pleasure, thanks Susan."