Susan Lehr Email & Phone Number

Vancouver, Washington, United States

Vancouver, Wa

• Increased client capacity and service quality in Pediatric Therapy department with $1.2 Million budget. • Created systems and facilitated program reorganization to increase staff productivity and client satisfaction. • Director over 2 programs with 20 supervisory and staff direct reports. • Member of Executive Team.

Vancouver, Wa

• Grant research and writing to achieve funding in excess of $30K for educational programming. • Event and fundraising coordination ranging from small, focused C-suite and nonprofit executive introductions to major golf tournament sponsorship fundraising raising $15,000. • Executive leadership development to improve communication and organizational success. • Marketing collateral development for outreach to thousands of residents, tourists, and municipalities. • Board policy development for growing nonprofit with 90 members. •To contact me about relevant opportunities, email me at susanlehr304@gmail.com.

Vancouver, Washington

• Identified stabilization and growth opportunities for the Parks Foundation of Clark County to grow their $160K budget and increase their current $146K community grant giving levels.• Evaluated internal operations, staffing, and financial capacity of organization. • Provided actionable steps to improve donor cultivation, outreach and branding, and capacity building. • Assisted board in identifying the needs of their next director. • Supervised 2 staff and volunteers to continue to advance the organization during executive transition.

Clackamas, Oregon

• Led a dynamic 500+ member, Chamber of Commerce aimed at uniting business leaders to strengthen their businesses and the local economy.• Initiated and directed a collaborative organizational evaluation with the 24-member Board, 5 staff and key stakeholders to strategically advance the Chamber. • Developed and managed $450K annual budget revising previously set budget priorities to address identified revenue shortfalls minimizing losses.• Developed and maintained productive relationships to grow business memberships; elected officials' communication; public leadership collaborations; and provide valued services. • Identified significant reporting, fiscal, and organizational challenges requiring priority attention.• Updated marketing and communication strategies to better align with member preferences and increase program awareness including use of improved website, social media, targeted email campaign. • Reorganized and updated programs and services to align with the goals and member needs. • Increased staff’s productivity and work environment by increasing their involvement in decision making, streamlining workflow, and coaching for autonomy.

Oregon City, Or

• Directed non-profit aimed at stopping impaired driving. • Raised over $100K through new grants, fundraisers, and donations in 2 years, increasing educational programming and teens served by 35%. • Ran 2 major fundraising events annually:business/community breakfast and golf tournament maximizing attendance and increasing contributions. • Delivered customized presentations at private companies, community groups, and schools. • Stabilized financial position of organization by diversifying income, managing priorities, and updating programming methodology.• Recruited and managed over 100 volunteers.• Coordinated and managed the twice monthly Victim’s Impact Panel.• Conference presenter at statewide DUI Conference multiple years.

Portland, Oregon

• Initiated Quality Improvement efforts campus wide in 400+ resident Continuing Care Retirement Community. • Improved staff scheduling in the Housekeeping Department by reducing wasted hours, eliminating overlapping services and procedural variations which allowed staff to meet increased occupancy without hiring additional staff or requiring overtime. • Facilitated interdepartmental meetings among the health care, social service, and management staff to improve communication flow and documentation processes for more timely and effective decision making which led to improved resident and patient satisfaction. • Worked with Human Resources to tie performance measures and employee evaluations to align with job descriptions.

Portland, Oregon

• Directed operations of 268-apartment Not-for-Profit, Continuing Care Retirement Community over 12+ years. • Independent living administrator serving over 300 residents. • Established and directed first formally organized Human Resource department for 100+ employees. • Directed Marketing and Sales Department exceeding sales goals every year. • Achieved first $1 Million sales year in community history.• Increased community partnerships to expand external visibility and business opportunities beyond direct customers.