Susan L. Ehrlich, Mba, Sphr, Shrm-Scp Email & Phone Number

Boynton Beach, Fl, Us

Boca Raton, Fla

Delray Beach, Florida, United States

- Designed and developed 3 year Strategic People Plan to enable this leading pre-litigation funding firm to achieve and maintain Top Place to Work status.- Enhanced core HR processes to drive further automation, efficiency, and ease of use by managers and team members.- Managed and performed all day to day administrative and recruiting functions.

Charlton, Massachusetts

Led the People function for a 700 Team Member CCRC. At The Overlook, I served as a collaborative team leader for the People function of a multi-site organization. My management style focused on promoting corporate culture and employee performance standards while influencing and promoting change through strategic plan development and implementation. I also coached all levels of the organization and utilized my robust HR skills to design and execute market driven compensation strategies and boost employee engagement. Some key accomplishments in this role included: - Addressed employee retention by creating, analyzing, and leveraging the results of employee engagement survey and developing and implementing employee incentive and appreciation programs. - Designed and carried out creative talent sourcing programs to enhance candidate flow by 10%.- Implemented business unit specific talent assessment processes to prioritize talent needs.- Established support programs to ensure employee wellness and retention during COVID pandemic.

Boston, Ma

Global strategy, design and delivery firm, leveraging disruptive methodology to transform the workplace environment. Led all people activities across the multi-site Americas Region and was part of the global leadership team, I was responsible for the employee journey in the region from attraction and selection and boarding to performance management and development. I coached a diverse executive and management team on strategy, goal planning, and best practices. I implemented global projects locally including management development, employee engagement and HRIS. As well, I successfully advocated for, built and implemented a strong and compliant people infrastructure HR policies and practices, comprehensive compensation and benefits plans that advanced the interests of the company and employees alike. Some key accomplishments in this role include:• Created compliant and equitable HR and Benefits functions by leveraging up to date knowledge of HR Best Practices and current legal requirements. • Collaborated across the Americas Region to design and implement talent acquisition program that created employment brand awareness and attracted and retained qualified candidates.• Implemented best in class talent management programs.

Boston, Ma

As a key member of the senior executive team, enabled rapid growth from $200 million to $1 billion in revenue and multiple Employer of Choice awards. - Built People function, including talent acquisition and HR Business Partner infrastructures, from scratch, enabling growth from 200 to 1000+ employees and $200 million to $1billion in revenue- Transformed HR into a vital business function resulting in “Best Place to Work” awards across multiple geographic regions. - Led several company wide business re-organizations to enable company growth.- Developed and led highly successful engagement strategies resulting in lowest industry turnover rate.- Implemented extensive multi-cultural and inclusion programs and processes resulting in growth in female project management staff from 2% to 30%. - Created best in class leadership and management development programs resulting in 90% retention of HiPos and 8 promotions to senior management. - Awarded “Top 125” Training organizations, 2 years in a row, by Training Magazine. - Implemented multiple generations of HRIS systems and management reporting.- Conceptualized and implemented a wide range of compensation and benefit programs.

Burlington, Ma

Worked across multiple industry sectors including technology, financial services, retail and pharmaceuticals.- Created a client-centric culture by redefining performance metrics for the IT division of a large financial services organization.- Built and implemented leadership development program for a global Fortune 10 company known for cutting edge people practices.- Architected metrics to focus, measure and reward performance at leading Retailer.

B.A., Economics

Mba