Susan L. Lemanski Email & Phone Number

Madison, Wisconsin, United States

Serve dual roles, continuing COVID-19 response work (see below) and supporting people recently diagnosed with sexually transmitted infections (STIs). Conduct confidential interviews and enter information into WEDSS database. Provide healthcare guidance, notify contacts, and make referrals to support services. Maintain HIPPA compliance.✓ Earned 100% successful STI interview rate by quickly establishing trust and rapport with clients.

Madison, Wisconsin, United States

Performed confidential interviews, collected data, and provided information and guidance to those diagnosed with or exposed to COVID-19. Entered and tracked information in WEDSS database. Emailed verification letters and referred clients to supportive services. Identified outbreaks. Responded to questions from callers and email inquiries. Adapted dynamic policy and process changes into work environment. Scheduled Mpox vaccines during peak demand.✓ Recognized as a top performer, resulting in 4 contract extensions and direct hire.

Madison, Wisconsin

Provided confidential support for employees seeking HR assistance. Supported HR partners, benefits team, and recruiters with daily workflow. Scheduled, coordinated, and conducted new employee orientations. Filed and managed employee files in compliance with record retention policies.✓ Supported HR team and employees through system wide new benefit enrollment and transition to Workday.

Madison, Wisconsin

Drove full-cycle recruitment process while providing an exceptional experience to candidates and clients. Developed productive relationships with new clients to assess varying workforce needs. Assisted applicants with onboarding documents. Generated new hire and termination letters. Processed background checks and administered drug screening. Entered information into client database. Processed payroll and facilitated client orientations.✓ Hired and onboarded 55+ employees for screen printing and embroidery client.

Monona, Wi

Recruited, scheduled, and managed 50+ associates at client site. Entered and tracked all candidate and associate information in ATS. Processed onboarding documents, performed pre-hire background screening, and proctored rapid drug tests. Facilitated client orientations. Reconciled time in Kronos and submitted weekly payroll. Developed weekly schedule for client with significantly varying staffing needs in 4 departments, 24/7.✓ Recruited, hired, and managed 67% of Madison branch associates.✓ Increased number of on site associates by 44% in first 6 weeks.

Monona, Wi

Performed initial triage, data entry, and follow-up services for Middle College and Out of School Youth programs. Documented all participant interaction in case notes. Administered TABE tests. Utilized social media and attended job fairs for outreach and recruitment to increase program enrollment. Served as interim case manager.✓ Increased monthly referral rate from 20 to 29 per month through direct out reach and social media.✓ Surpassed 90% goal for follow up contact and information gathering from Middle College graduates.

Madison, Wisconsin Area

Educated policyholders on auto physical damage and salvage questions. Documented and processed policyholder information. Kept customers apprised of claim status and timeline. Issued payment for claims.✓ Consistently met varying daily call and payment goals by quickly adjusting to changing demands.

Madison, Wisconsin Area

Served as primary contact for over 300 volunteers, supporting 150+ troops. Provided excellent customer service through establishing productive relationships, solving problems, and guiding volunteers to resources, to ensure delivery of girl programs. Managed renewal efforts for optimal retention. Conduct meetings with assigned leadership teams and participate in leader meetings. Prepare and maintain related reports. Establish productive relationships with cross-functional internal teams and community partners.✓ Exceeded membership retention goal by 10% within 3 months of hire date.

Madison, Wi

Developed and implemented marketing plans to achieve graduate employment goals. Established relationships with local corporations and organizations to identify student employment opportunities, and assisted graduates in gaining relevant employment. Provided resume writing and career coaching. Served on Program Advisory Committee.✓ Achieved target 50% pre-graduate, fulltime, in-field employment goal, where Midwest average was 19%.

Madison, Wi

Assisted job seekers through individualized assessments, career counseling, coaching, and case management. Performed employer outreach and collaboration for placement and training, based on Demand-Driven employment model. Partnered with outreach specialist and network partners to promote services and recruit participants. Conducted eligibility screenings and intake interviews. Conducted eligibility screenings, intake interviews, guided learning and development, and empowered job seekers to be accountable for action steps toward employment goals.✓ Surpassed enrollment requirements by 33% for 2015 program year to date✓ Exceeded employment goals by 100% for 2015 program year to date

Racine, Wi

Provided employment training services and job search support for a diverse cultural and socioeconomic clientele, following state and federal program requirements. Managed caseload of 150+, including intake and assessment, career counseling, development of individual employment plans, and job retention coaching. Collaborated with community agencies to address barriers to employment. Provided guidance and funding for client training to address skill gaps. Represented WDC at job fairs. Trained new employees. Facilitated workshops. Maintained customer database and prepared monthly reports.✓ > 80% success rate in helping customers secure full-time employment.

Racine, Wi

Coordinated development, purchasing, disbursements, and distribution for student reference materials.

Racine, Wi

Provided support and assisted lead facilitators. Lead two break-out groups and helped redirect students to keep the day on schedule and running smoothly.

South Milwaukee, Wi

Created prototype models and production drawings.

Racine, Wi

Collaborator in optimizing the design of customer parts. Determined ideal manufacturing methodologies, calculated production costs, and worked with customers to reduce cost of manufacturing.✓ Consistent on-time estimate performance, with a 90% contract acquisition rate

Kenosha, Wi

Coordinated and processed engineering change requests, designed tool storage units, created prototype and production drawings.✓ Served on team that improved efficiency by 1,100% in a single production area

Racine, Wi

Held several progressive drafting and design positions during tenure, with additional emphasis in training other drafters in Excel and CAD software.✓ Recognized and promoted 4 times in 5 years✓ Coordinated project involving 300+ purchased parts and 4 drafters✓ Independently initiated new drafting standards to improve efficiency

Ba, Sociology, 3.942

Certificate in Program Evaluation Course Work Highlights: ✓ Researched the impact of poverty on education in Racine County ✓ Analyzed.

Technical Diploma, Mechanical Cad Drafting, 4.0

Education record