Susan Marie Hart Email & Phone Number

Sarasota, Florida Area

Manage financial, legal, healthcare, personal care, social engagements, and homemaking services for senior client.

Sarasota, Florida Area

Public Affairs media coordinator for Sarasota region.

* Collaborate with faculty to design high quality curricula to meet workforce needs; these curricula align non-credit courses with for-credit certificates and degrees.* Partner with local businesses to design and implement employer-specific training.* Manage over $500,000 in Michigan New Jobs Training Program funding for local businesses.* Market department's products through use of presentations, social, print, and digital media.* Represent the college in business, government, and community partnerships through advisory boards, higher education consortiums, and workforce development boards.

* Managed the performance-based instructional design process for multiple clients. Performed quality assurance checks and internal consulting on over 90 web-based and instructor-led design documents, storyboards, and developed courses.* Using lean performance improvement and process mapping tools, reduced translation costs by 37% for 1 hour web courses and 48% for half hour web courses.* Managed all corporate translation activities including: budgets, schedules, vendors, internal linguists, and instructional designers; managed the translation of over 300 courses both print-based and web-based into multiple languages.

* Taught online graduate level Instructional Design course using the Blackboard course management system.

* Project managed performance-based instructional development projects including four entire curricula, Body-in-White, Closures, Robotics and Welding, and Body Sealing.* Analyzed, designed, and developed a variety of technical learning interventions including web and classroom/laboratory courses as well as performance support tools.* Collaborated with various levels of General Motors management and staff engineers.* Supervised a team of twelve instructional designers and technical instructors.

* Planned and managed the training needed to facilitate the relocation of 400 clinic personnel to a new facility.* Participated in designing and implementing a change-management initiative intended to achieve a clinic-wide cultural change.* Participated in the design of Customer Service Skills workshops for hospital staff and management.

Ph.D., Instructional Technology, Summa Cum Laude

B.A., English; B.A., History

Mha, Healthcare Administration

Activities and Societies: President, ACHE Student Chapter