Susan Marques Email & Phone Number

More than 10 years management experience applying people, process, problem-solving, and technical skills to improve individual, team and organizational performance. An impassioned team leader within the IT sector for over 25 years who mentors with purpose and understands that strong working relationships create great teams and produce exceptional results.Strengths: Contingency Planner…Team Builder…Problem Solver… Customer Facing Expertise, Provide Structure, Direction and Vision.•Manage (5) business units encompassing the Electronic Financial transactions network (Debit and Credit) supporting approximately 20,000 ATMs across the US including web based Bill Pay, Cash Management and Credit Union Solutions divisions with a team of (10) Network Engineers.•Review all Engineering requests and assign resources in support of design, implementation, escalation and other support services.•Provide consulting services and support to various departments.• Evaluate and recommend solutions for continuous improvement or to meet to business unit and customer demands.

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  Montclair State University