Susan Marvin Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga

Atlanta, Ga

Secretary. 2011-2018 Secretary, Member at Large, Treasurer, Sept 2019 to Present - Secretary

Atlanta, Ga

Atlanta, Ga

Comprehensive database, records and reports maintenance and updates to assist with improved Civil Recovery/Loss Prevention revenue. Dedicated liaison to Virginia stores. Ad hoc projects.

Managed and developed updates on all Macy’s Central Policies and Procedures. Administered 135 vehicle lease program, approved all maintenance expenses, and liaison between vendor and regional facilities managers. Trained, coordinated and approved corporate wardrobe/product allowance program. Developed, updated and corresponded shortage communication including direct to store reporting. Supported all phases of inventory including preparation, execution and reconciliation. Tracked and reconciled department expenses.• Exceeded the 2008 inventory shortage goal of 1.23%, favorable result of 1.12% or $5.5 million - best in corporation.• Managed corporate vehicle lease program that increased 53% between 2008 and 2009.• Collaborated with field offices and management in over 200 stores, improved direct to store compliance percentage.• Initiated Policy and Procedure updates, posted to website and worked one on one with policy owners.

Approved and reconciled all accruals and supported the month end closing process. Audited large cash transaction reporting (Over $10,000) to ensure compliance with IRS filing requirements, provided direction and information to stores and filed forms with the IRS as required. Facilitated both group and individual training for the Trip Manager/Employee travel program, employee expense reimbursement system, and web journals and accruals. Analyzed, identified trends and maintained the returned check and travelers check database, summarized results and collaborated with the DVP of Loss Prevention Investigations and team. Performed deposit compliance reporting for the Retail Employees Credit Union to ensure proper credits and debits, served as contact with RECU. • Received “good” rating on corporate audit, best rating awarded by the audit team.• Customized exception reporting and reduced the number of unused tickets by 21.2% and dollar volume by 20.9%.

Audited and approved all Macy’s Central employees travel and expense reports. Authorized all travel and expense exceptions, identified through daily and exception reporting, communicated with senior management to garner approval when exceptions exceeded guidelines. Researched group travel and event needs and was liaison to Macy’s Corporate Travel Services. Managed the Corporate American Express card program and related reconciliations. Developed, updated and published travel and expense policies, and was the FedER (employee reimbursement) and Trip Manager system owner and division contact.• Increased expense reimbursement reports processed by 103%, volume due to merger with another division.• Expedited expense approval process through weekly reporting and communication to approvers, ensured integrity and timely reimbursement to employees and Corporate American Express accounts.• Created “New to Macy’s South” link and updated the Travel website

Supported the VP of Financial Services & Inventory Control and VP ISS & Technology with the independent coordination of office administration and communication, generation and reconciliation of all non-payroll expenses, and management of Corporate cell phones, BlackBerry's and pagers. • Successfully managed and directed all forms of communication inclduing Lotus Notes calendaring.• Recommended and implemented cost saving opportunities for corporate cell phones and BlackBerry's.• Organized information and managed the details for corporate negotiated contracts and agreements.

Directed Store Management Office and Human Resource Administration, resolved customer issues and handled all customer correspondence for store with $60 million annual volume.• Interviewed, selected and hired staff for the store and department.• Supervised the Administration and Human Resource Team of seven.• Tracked sales and service scores, implemented congratulatory letter to associates receiving outstanding customer compliments.• Responded to Internet customer correspondence providing customer resolution and satisfaction.• Wrote and distributed employee communications for the store.

Ba, General Arts

Education record