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I began a career in healthcare with Western Provident Association, a leading UK health insurance company, working in their International Division selling and managing International Groups with an average of 250 lives. Since then I have worked all over the world for various organizations.I have been responsible for the management of customized training for many leading organizations in the UK including the University of Wales, Honeywell and Middlesbrough Premier League Football (Soccer) Club. During this time, I also managed a delegation from the Bank of Russia who came to the UK to learn all aspects of customer service, communication and management. As a British expatriate, I have experienced many global healthcare systems including those where I have lived in Singapore, Canada, and the United States of America. Since living in the USA, my career has continued and I have had the privilege of speaking on healthcare related topics all over the USA.CAREER PROFILETeam Leadership * Training and Development * Relationship Building * Counseling & Coaching * Sales and Account Management* Business Development * Performance Evaluation * Management Accounting & ReportingSpecialties: benefits administration, budgeting, computer training, consulting, contract management, counseling, customer relations, delivery, executive management, government, instruction, insurance, iso 9000, leadership training, lecturer, management training, marketing, mentoring, policy analysis, presentation skills, recruiting, relationship management, sales, sales training, training programs, account management
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M And O ManagerSandata TechnologiesCincinnati, Oh, Us
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Senior Director Professional ServicesSandata Technologies Jun 2024 - PresentPort Washington, Ny, Us
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M & O ManagerSandata Technologies Aug 2022 - Jun 2024Port Washington, Ny, Us
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Director Of Customer SuccessTruepill Nov 2021 - Jul 2022Hayward, California, Us -
Senior Account DirectorCotiviti Jun 2021 - Nov 2021South Jordan, Ut, Us -
Senior DirectorHms Jul 2020 - Jun 2021Irving, Texas, Us -
Client ManagementVersant Health Oct 2019 - Jul 2020Linthicum Heights, Maryland, Us -
Regional Vice President, Account ManagementApixio Feb 2019 - Oct 2019San Mateo, California, Us -
Regional Vice President Of SalesVersant Health May 2018 - Feb 2019Linthicum Heights, Maryland, UsWorking to grow sales of vision benefits with our third party partners.
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Senior DirectorSuperior Vision Services Mar 2016 - Feb 2019Linthicum, Md, Us -
Director Of Account ManagementSuperior Vision Services Mar 2016 - Jul 2017Linthicum, Md, Us
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DirectorInovalon Jul 2015 - Mar 2016Bowie, Md, Us -
Account Executive, Health Plan SolutionsMedeanalytics Inc Aug 2011 - Jul 2015Richardson, Tx, UsLead all business development efforts to drive revenue growth for a client. Target Audience: Executive level managers through C-Level• Build and manage relationships to promote growth within multi-million dollar accounts for health care analytics.• Provide expertise and coaching through thought-leadership and consulting for health care clients in multiple areas: employer reporting pharmacy, medical management, network management.• Increase revenue of existing accounts through superior client account management, needs analysis, product development and by developing sales opportunities from initial interest to implementation.• Develop project management and change management strategies during implementation that will result in process improvements and measurable cost savings as demonstrated through Value Opportunity Assessments• Achieve sales growth; develop and manage opportunities using CRM, specifically Salesforce.com and Funnelsource.com from pre-sales through post implementation. -
DirectorMedeanalytics Inc Jul 2010 - Jul 2015Richardson, Tx, Us
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Training SpecialistMedeanalytics Inc 2010 - Aug 2011Richardson, Tx, UsLead all business development efforts to drive revenue growth for a client hospital. Target Audience: End users through C-Level• Work closely with Client Success Managers to further build relationships to promote growth for all solutions offered.• Provide expertise and training on all MedeAnalytics solutions and their context within health care and specifically the needs of the client.• Develop training programs in line with current health industry information that is customized to the client, their needs, workflow and policies.• Enhance and drive procedural change with regard to healthcare analytics, including: revenue cycle, compliance, quality and patient access information.
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Manager, Regional Sales TrainingWellpoint Oct 2005 - Nov 2009Indianapolis, Indiana, UsWellPoint is the nation's leading health benefits company serving approximately 35 million medical members nationwide.Lead a regional team responsible for training strategy, development, design and delivery of training for Commercial Sales by working with management, to determine and meet training needs. Managed training strategy for continuing education credit classes and educated internal and external client groups to increase knowledge of products and the health industry across the USA. Unique expertise in the relationship between private health care and government in Great Britain, overseas treatment options, and alternative benefit solutions in the USA.Identified new learning technologies and their appropriate uses e.g. Instructor-led, Virtual Training, etc. Developed a sales effectiveness program; initially individually for a pilot in Ohio; subsequently as part of a larger team to become a mandatory sales training program and a component of the sales new hire program. Training Audience: Sales Associates to Executive -
Manager, Regional Sales TrainingAnthem Sep 2005 - Nov 2009Indianapolis, Indiana, UsI manage the sales training functions and team for the Central Region (OH, IN, KY, MO, WI). -
Director Of Career ServicesLincoln Educational Services Jul 2004 - Oct 2005Parsippany, New Jersey, Usone of the nation's leading providers of career education and trainingHead of Department responsible for the cultivation and negotiation of client relationships resulting in the successful placement of students. Teaching various business and life skills classes to Associate degree level.Achieved 91% placement of students into career related positions during first 6 months of employment..Training Audience: Adult students -
Corporate TrainerMinnieland Private Day Schools Feb 2001 - May 2004Minnieland is the premier provider of early childhood programs in Virginia and Maryland. Developed and delivered Management Curriculum for Directors and Principals. Consulted, designed and delivered computer training, for 50 schools and child care centers. Acting Educational Director for centers in crisis, during accreditation, and/or without permanent management managing a diverse range of employees. Community College substitute lecturer and Virginia Child Care Association conference presenter and committee member. Initiated the development and delivery of a new management training program and individual learning program for school and corporate leadershipTraining Audience: Teachers to Executive (Director/Principal)
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Marketing ManagerNational Training Nov 1994 - Oct 1996Consultant and career counselor for senior management and board members to develop and manage customized training programs for all corporate levels using a full range of training media. Certified instructor, assessor, and verifier of various National Vocational Qualifications (Modern Apprenticeships).Training Audience: students to executive (chairman / chief executives at board level / vice presidents / directors)• Marketed and consulted with prospective clients the benefits of customized training programs, expanding the range of training offered to clients for a more holistic business education.• Supervised the trainers, programs and curriculum for eight training centers throughout England and Scotland.• Created custom training programs for a variety of organizations ranging from Premier League Football Clubs, universities, banks, healthcare and more.• Consulted and taught classes in business etiquette for the Lucie Clayton School during transition from finishing school to secretarial and business school.
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Senior AdministratorWestern Provident Association Apr 1992 - Nov 1994Taunton, Somerset, Gba leading health insurer in the United Kingdom, with a prestigious heritage going back over 100 years.Account Manager for 150 health insurance client groups worldwide, responsible for managing clients to increase sales, negotiate contracts, and provide benefit education. Company Mentor providing orientation training, company policies and procedures, staff reviews and recommendations resulting in the prestigious Investors in People and ISO9001 accreditation. Management of daily, weekly, quarterly, and annual management information systems in all areas of employee control, including: efficiency, budgeting, sales, marketing and customer service. Reduced account debts by 87% through relationship management and account education. Clients included
Sue Reed Skills
Sue Reed Education Details
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Hondros CollegeLife And Health License -
Somerset College Of Arts & TechnologyBusiness And Finance
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Chartered Institute Of Management Accountants * Bristol Business School
Frequently Asked Questions about Sue Reed
What company does Sue Reed work for?
Sue Reed works for Sandata Technologies
What is Sue Reed's role at the current company?
Sue Reed's current role is M and O Manager.
What is Sue Reed's email address?
Sue Reed's email address is mr****@****aol.com
What is Sue Reed's direct phone number?
Sue Reed's direct phone number is +130186*****
What schools did Sue Reed attend?
Sue Reed attended Hondros College, Somerset College Of Arts & Technology, Chartered Institute Of Management Accountants * Bristol Business School.
What are some of Sue Reed's interests?
Sue Reed has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Food, Home Decoration, Health, Children, Cooking.
What skills is Sue Reed known for?
Sue Reed has skills like Leadership, Training, Account Management, Management, Process Improvement, Recruiting, Business Development, Customer Satisfaction, Insurance, Sales, Program Management, Team Building.
Who are Sue Reed's colleagues?
Sue Reed's colleagues are Brian Lawson, Cheryl Dattoma, James Balz, Kawsar Hamid, Carey Sowle, Charlie Rubin, Erin Darrah.
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