Susan Castillo Email & Phone Number

San Jose, California, United States

Oversaw Housing Programs within the Emergency Programs and Housing Services Division. Managed $4M Covid-19 Emergency Rental Assistance Budget. Managed multiple House Sharing Grants and Contracts totaling $300K. Oversaw day to day operations of Housing Services which included but was not limited to; staff supervision, training, program operating budgets, client flow, adherence to agency compliance and funder reporting. Developed and cultivated community partnerships. Collaborated with Division… Show more Oversaw Housing Programs within the Emergency Programs and Housing Services Division. Managed $4M Covid-19 Emergency Rental Assistance Budget. Managed multiple House Sharing Grants and Contracts totaling $300K. Oversaw day to day operations of Housing Services which included but was not limited to; staff supervision, training, program operating budgets, client flow, adherence to agency compliance and funder reporting. Developed and cultivated community partnerships. Collaborated with Division Leadership on strategic planning for the Division and Agency. Worked closely with Agency Development team on Requests for Proposals for Housing related grants. Show less

San Jose, California

County of Santa Clara House Sharing Program, operated by Catholic Charities. Manage the daily operations of a housing program that provide services to County residents looking for affordable housing options. House Sharing is a free matching service that connects individuals and families searching for rooms to rent, with homeowners wishing to rent out their spare bedrooms.

San Francisco Bay Area

Program Manager for a Catholic Charities Social Enterprise that provides non-medical in-home care to clients and respite care for families of loved ones in need of full time assistance. Day Break Cares offers employment to graduates of its Geriatric Home Aide (GHA) course which is offered through our partnership with Foothill College and taught at our corporate headquarters in San Jose, CA.

Catholic Charities Of Santa Clara County

Directly support the Agency's Chief Operations OfficerOrganize and maintain calendar.Schedule appointments.Compile and organize supporting documentation for grant proposalsDesign historical grant writing fileCoordinate with organization's division leaders on needs throughout grant writing processProject ManagementDesign tools (charts, etc.) for Fundraising Pipeline

San Jose, Ca

*Maintain general ledger, A/R & A/P*Provide monthly financials and account reconciliations*Improved efficiency in accounting process and reduced errors by 30%*Support management and complete major projects as assigned*Process payroll and maintain employee benefits*Process monthly payroll and ATM commissions (USA and Canada) to ACFN franchisees and ATM locations.*Reconcile three separate bank accounts monthly. *Work on special projects including tax audit support… Show more *Maintain general ledger, A/R & A/P*Provide monthly financials and account reconciliations*Improved efficiency in accounting process and reduced errors by 30%*Support management and complete major projects as assigned*Process payroll and maintain employee benefits*Process monthly payroll and ATM commissions (USA and Canada) to ACFN franchisees and ATM locations.*Reconcile three separate bank accounts monthly. *Work on special projects including tax audit support, processing 1099's and creating year-end earnings statements. *Provide direct support to company controller*Provide customer support to all franchisees and ATM locations. Show less

Maintained all aspects of company's accounting including daily bookkeeping, month-end reconciles and DCAA compliance. Supported all company executives including CEO and CFO with communications, travel and expense reports. Supported marketing efforts including trade show attendance, planning, press releases and website maintenance. Responsible for company HR including payroll, employee benefits and insurance renewals.

Maintained all aspects of company's accounting including daily bookkeeping, month-end reconciles and DCAA compliance. Provided executive support to company's President/CEO. Assisted company security officer processing security clearances and facility compliance regulations. Contract maintenance and accounting for all government and private industry customers. SkillsMicrosoft Office Suite including advanced Excel, Word, Powerpoint, Outlook, Windows, Mac OS, Quickbooks, Peachtree, Adobe… Show more Maintained all aspects of company's accounting including daily bookkeeping, month-end reconciles and DCAA compliance. Provided executive support to company's President/CEO. Assisted company security officer processing security clearances and facility compliance regulations. Contract maintenance and accounting for all government and private industry customers. SkillsMicrosoft Office Suite including advanced Excel, Word, Powerpoint, Outlook, Windows, Mac OS, Quickbooks, Peachtree, Adobe Acrobat, Adobe Photoshop Show less