Susan M. Duffy
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Susan M. Duffy Email & Phone Number

Customer Service Administrator at TCP Home Care
Location: Ireland 9 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Role
Customer Service Administrator
Location
Ireland

Who is Susan M. Duffy? Overview

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Quick answer

Susan M. Duffy is listed as Customer Service Administrator at TCP Home Care, based in Ireland. AeroLeads shows a matched LinkedIn profile for Susan M. Duffy.

Susan M. Duffy previously worked as Customer Service Administrator Synagis Home Care coordenator at Tcp and Customer Service Administrator Synagis Home Care coordenator at Tcp Group. Susan M. Duffy holds Science In Good Manufacturing Practice (Gmp), Science, Distinction from Sligo It.

Company email context

Email format at TCP Home Care

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TCP Home Care

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Profile bio

About Susan M. Duffy

TCP Homecare is one of the largest providers of 'direct to patient'​ services in the healthcare sector in Ireland. The company provides 'nurse-led'​ solutions to a range of services all delivered at the patient's home.

Listed skills include Pharmaceutical Industry, Medical Devices, Fda, Gmp, and 29 others.

Current workplace

Susan M. Duffy's current company

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TCP Home Care
Tcp Home Care
Customer Service Administrator
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9 roles

Susan M. Duffy work experience

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Customer Service Administrator

Tcp Home Care

Customer Service Administrator Synagis Home Care Coordenator

Tcp

County Dublin, Ireland

Customer Service Administrator Synagis Home Care Coordenator

2-3 Westland House, Westland Business Park, Willow Road, Clondalkin, Dublin 12.

The TCP Group is a healthcare service provider, specialising in ‘direct to patient services’ which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient’s home.

Clerical Officer

County Dublin, Ireland

Preparation and administration of daily clinics, recording DNA, booking appointments. Update referral and waiting list. Process clinic cancellations Booking and process patients to clinic. Answer phones, emails queries. Retrieve healthcare records as requested. Insure all HCR are tracked correctly to and from the department Understand the importance of and follow GDPR

Customer Service

Deans Grange

Customer ServicesProcessing of customer orders from receipt through to dispatch.Quality checks of all documentation.Prepare patient documentation and labelsPerform pharmaceutical calculations as per SOP Receive and triage information requests, research, problem solving customer ordersPreparing daily schedules, setting work priorities for production.Update unit-specific documentation, procedures and other quality control documentation.Support to Production and Quality assuranceMaintenance of EU cGMP requirements.

Oct 2014 - Oct 2016

Diagnostic Technologist

Longford

The assays that are manufactured at the site are used on various Abbott instruments including the AxSYM and Architect platforms.Taking care to achieve the quality policy by following Abbott procedures, practicing GMP and highlighting any non-conformities in the area.-ISO9001: 2000 standard certified environment-Adhering to FDA,IMB and various other regulations. -Ensuring the area meets its production schedule targets Carry out in-process testing of diagnostic assays in an ISO 9001/ 13485 clean room environment. -Performing all testing in a timely manner in accordance with shipping deadlines. Ensuring that activities are completed within budgeted guidelines e.g. waste levels, per plan requirements, with particular emphasis on customer release testing. -Carrying out other operations including:-Solution Formulation-Computer applications e.g. BPCS & MES,-Ensuring that all documentation is complete and compliant.-Carry out operations in the Testing Prep Lab using Architect, AxSYM, and other non- platform tests. -Working in concert with Technical Specialists to identify, document, investigate and remedy the cause of product testing issues, in compliance with site CA/PA system requirements.

Jan 2005 - Jul 2014

Production Operator

Hewlett Packard: Liffey Park Technology Park, Leixlip, Co Kildare.

Tiger And Lava Departments Wet Loop

Tech operator operated and controled equipment,responsible for performing preventative maintenance.• SAP (Stock Control System).• New product line-start up.• Documentation and Contamination audits.• MERT (First Aider)• Quality control (product audit)• Process control.• Compiling data for shift reports.• Shift work 2, 3 and 4 cycle.• Product auditing

Aug 2000 - Nov 2005

Production Operator

Oriflame (Aco): Sandyford Industrial Estate, Sandyford, Dublin

(Aco Pharmaceutical Department)

Operated and controled different equipment in a factory, monitor equipment . • Quality Control of incoming components and finished products.

May 1998 - Jul 2000
2 education records

Susan M. Duffy education

Science In Good Manufacturing Practice (Gmp), Science, Distinction

Sligo It

Good Manufacturing Practice (GMP) is the part of Quality Assurance that ensures that products are consistently produced and controlled.

Hgv Driving Course, Training Centre Dublin Docks Hgv Driving Course

Fás - Irish National Training And Employment Authority

1997-1998 (FAS): Training centre Dublin docks HGV driving course

FAQ

Frequently asked questions about Susan M. Duffy

Quick answers generated from the profile data available on this page.

What company does Susan M. Duffy work for?

Susan M. Duffy works for TCP Home Care.

What is Susan M. Duffy's role at TCP Home Care?

Susan M. Duffy is listed as Customer Service Administrator at TCP Home Care.

Where is Susan M. Duffy based?

Susan M. Duffy is based in Ireland while working with TCP Home Care.

What companies has Susan M. Duffy worked for?

Susan M. Duffy has worked for Tcp Home Care, Tcp, Tcp Group, St. Vincent'S University Hospital, and Apleona Hsg Limited Ireland.

How can I contact Susan M. Duffy?

You can use AeroLeads to view verified contact signals for Susan M. Duffy at TCP Home Care, including work email, phone, and LinkedIn data when available.

What schools did Susan M. Duffy attend?

Susan M. Duffy holds Science In Good Manufacturing Practice (Gmp), Science, Distinction from Sligo It.

What skills is Susan M. Duffy known for?

Susan M. Duffy is listed with skills including Pharmaceutical Industry, Medical Devices, Fda, Gmp, Quality Control, Six Sigma, Quality System, and U.S. Food And Drug Administration.

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