Susan Fleming, Cmp, Cmm Email & Phone Number

Saint Paul, MN, US

Managed events and projects on a contract basis for multiple companies. Responsibilities include event strategy, sourcing and contract review, project planning, decor, entertainment, production, communications, invitation process, on-site execution, budget management, and billing reconciliation.

Minneapolis, Minnesota, United States

• Achieved 20% YOY savings with the implementation of a Strategic Meeting Management Program (SMMP). Educated 300 stakeholders executing 200 events annually. Established best practices, formalized relationship and vendor.
• Created the first company-wide global recognition event. Developed a consistent attendee experience from 9 unique business areas to ensure the caliber, messaging, and attendee experience was maintained for all..
• Managed contract negotiations, event development, theme generation, formal recognition experience, and run of shows to VIP briefings, on-site execution and billing reconciliation.
• Maximized multi-million dollar budget with targeted and leveraged contracting and strategic purchasing.
• Oversaw direct and cross-functional teams of 20+ employees and supplier partners in the planning of the event.
• Pivoted from 4.5K live attendee event to a highly curated and hyper-personalized, digital, virtual, recognition experience during Covid. Highlights: 2K personalized websites delivered messages from colleagues and.

• Headed team that executed a diversity of events from a large annual 1.5K participant conference and 3K participant recognition travel programs to small annual leadership meetings.
• Managed relationships, Master Service Agreements, and Statements of Work with 8+ vendors, including production, travel management, sourcing, fulfillment, and third-party management to measure success and ensure.
• Established relationships with procurement, serving as SME and providing in-depth nuanced education. The partnership delivered enhanced rates, multi-year negotiated contracts, guaranteed pricing, cost capping.
• Delivered $200K cost savings annually on a multi-million-dollar budget through expense management, budget analysis, and forecasting. Achieved significant risk reduction using creative contracting strategies, payment.
• Developed a 3-year recognition plan that leveraged brand spending between corporate and group travel. Recognized by senior leadership for strategic planning and purchasing.

• Saved $500K annually by restructuring the overall planning process of events.
• Collaborated with senior executives on an annual large national conference, 2 annual VIP incentive travel programs in the U.S. and Europe, in addition to numerous regional and corporate events.
• Drove the design, development, and planning of an annual 900+ participant sales conference which included elaborate production elements, concurrent breakouts, tracked attendance, the integration of external vendor.

-Recruited to turn around and formalize event management strategy. Created operational efficiencies and increased client satisfaction.

Minneapolis, Minnesota, United States

• Managed a team that executed 70+ events annually ranging from large conferences with breakouts and tradeshows to regional meetings and intimate client events.
• Executed two high-touch IPO conferences, ensuring all client meeting needs were met for over 300 exclusive C-level attendees.
• Handled logistics for Board Meetings, and executive/VIP offsites with significant personalization for groups of up to 20.
• Directed the planning of three global annual incentive travel programs from proposing locations to all contract negotiations, including content development of a family-friendly event.

Bachelor Of Arts - Ba, Communications

Study Abroad, British Communications, General Courses In European Studies