Director Of Digital Marketing
Current
Nov 2024 - Present
AeroLeads people directory · profile
Susan Fletcher Email & Phone Number
Director of Digital Marketing at Great Clips
at
Great Clips Inc.
1 work email found
@bestbuy.com
3 phones found area 612 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Digital Marketing at Great Clips
Location
Minneapolis, Minnesota, United States
Who is Susan Fletcher? Overview
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Quick answer
Susan Fletcher is listed as Director of Digital Marketing at Great Clips at Great Clips Inc., based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at bestbuy.com, phone signal with area code 612, 800, and a matched LinkedIn profile for Susan Fletcher.
Susan Fletcher previously worked as Director of Digital Marketing at Great Clips Inc. and Director Customer Experience at Best Buy. Susan Fletcher holds Mba from Virginia Commonwealth University.
Company email context
Email format at Great Clips Inc.
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{first}.{last}@bestbuy.com
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AeroLeads found 1 current-domain work email signal for Susan Fletcher. Compare company email patterns before reaching out.
Profile bio
About Susan Fletcher
Strategic leader with a proven track record in customer experience and engagement, loyalty andpaid membership program development and management, personalization, innovation, dataanalysis and loyalty operations. Skillfully able to balance the strategic and the tactical in fast-pacedenvironments. Comfortable with ambiguity and navigating complex organizations. Knownfor integrated planning, problem solving and cross-functional collaboration to deliver on shortand long-term goals.
Listed skills include Cross Functional Team Leadership, Customer Insight, Brand Management, Integrated Marketing, and 21 others.
Current workplace
Susan Fletcher's current company
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11 roles · 25 years
Susan Fletcher work experience
A career timeline built from the work history available for this profile.
Director Customer Experience
Jan 2023 - Nov 2024
Director, Membership Strategy
Responsible for the innovation and implementation of new loyalty and paid membership offerings, optimizing the customer experience for members in the current programs, creating a cohesive membership journey and developing a long-term innovation roadmap to meet organizational relationship strategy goals and increase customer lifetime value.
Feb 2022 - Jan 2023
Director, Loyalty And Membership
Business lead for the My Best Buy program which entails strategically driving customer engagement and achieving business objectives in collaboration with internal partners and outside agencies. Developed membership mindsets and journey maps through data analysis and insights identifying trends and opportunities to ensure member expectations are met. Incorporation of membership messaging and offers within enterprise-wide campaigns across marketing channels.
Jul 2017 - Feb 2022
Sr. Manager, Loyalty And Personalization
Nov 2015 - Jul 2017
Sr. Manager, Brand Strategy & Planning
Managed campaigns for key drivetimes across the organization working cross-functionally within Marketing, eCommerce and Merchandising. Partnered with research and analytics teams to leverage consumer and industry trends, historic performance, and financial targets to develop campaign objectives and KPIs.
Nov 2013 - Nov 2015
Senior Manager, Marketing Planning
Implemented an integrated marketing planning process and aligned cross-functional marketing teams to ensure the right programs and messages were communicated for key campaigns based on consumer insights. Partnered with merchandising to gain awareness of key merchandising initiatives and growth categories to meet company goals and objectives utilizing strategic marketing communication plans. Worked with senior marketing leadership across 6 regional banners to personalize campaigns based on each unique identity and consumer base.
Jul 2009 - May 2013
Customer Marketing Manager
Developed and implemented annual permanent and promotional space plans for national accounts driving up to 10% annual sales growth across business channels
Dec 2007 - Jul 2009
Sr. Specialist, Gift Card Strategy & Product Development
Identified opportunities to grow the Target Gift Card brand to new audiences and online
May 2006 - Nov 2007
Sr. Specialist, Financial Product Planning & Development
Developed and managed Target Credit Card loyalty strategies, programs and promotions for Target Rewards, Target Pharmacy Rewards, and Take Charge of Education
Jun 2004 - May 2006
Regional Marketing Consultant
Developed consultative relationships with Financial Consultants and Branch Managers by identifying marketing needs to build the business; Developed new marketing materials across marketing disciplines
2002 - 2004
~2 yrs
2 education records
Susan Fletcher education
Mba
Virginia Commonwealth University
Ba, Marketing & Management
Minnesota State University, Mankato
FAQ
Frequently asked questions about Susan Fletcher
Quick answers generated from the profile data available on this page.
What company does Susan Fletcher work for?
Susan Fletcher works for Great Clips Inc..
What is Susan Fletcher's role at Great Clips Inc.?
Susan Fletcher is listed as Director of Digital Marketing at Great Clips at Great Clips Inc..
What is Susan Fletcher's email address?
AeroLeads has found 1 work email signal at @bestbuy.com for Susan Fletcher at Great Clips Inc..
What is Susan Fletcher's phone number?
AeroLeads has found 3 phone signal(s) with area code 612, 800 for Susan Fletcher at Great Clips Inc..
Where is Susan Fletcher based?
Susan Fletcher is based in Minneapolis, Minnesota, United States while working with Great Clips Inc..
What companies has Susan Fletcher worked for?
Susan Fletcher has worked for Great Clips Inc., Best Buy, Supervalu, Post Consumer Brands (Malt-O-Meal), and Target.
How can I contact Susan Fletcher?
You can use AeroLeads to view verified contact signals for Susan Fletcher at Great Clips Inc., including work email, phone, and LinkedIn data when available.
What schools did Susan Fletcher attend?
Susan Fletcher holds Mba from Virginia Commonwealth University.
What skills is Susan Fletcher known for?
Susan Fletcher is listed with skills including Cross Functional Team Leadership, Customer Insight, Brand Management, Integrated Marketing, Product Marketing, Strategy, Marketing Strategy, and Retail.
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