Designing, developing and delivering integrated marketing communications and government/regulatory affairs programs to drive brand awareness, employee and client engagement, and growth in the U.S. and Canada. Supporting the delivery of the global sustainability agenda across the Americas. Part of the executive leadership team for the Americas.

Lead regional marketing communications team responsible for marketing strategy, thought leadership and content marketing, website presence, digital marketing and social media, PR and media relations, internal communications and employee engagement, conferences and events, and design and creative in the U.S. and Canada. Serve as marketing business partner for global Places business, consulting with business leaders on integrated marketing communications strategy. Co-led visual workstream for global brand refresh. Developed communications strategy for customer experience program.

Led team of marketing professionals as part of newly integrated North American marketing and communications organization. Drove market analytics and planning, including segmentation efforts and resulting go-to-market strategies. Led the development and implementation of processes and tools to support sales, including client relationship management database, qualification tools, market research, competitor intelligence and trend reporting. Piloted digital marketing and sales tools to accelerate the sales cycle. Oversaw customer intelligence and benchmarking efforts, including annual customer survey and win-loss interviews. Guided new product/offer development and strategy to grow new areas of the business.

Led brand management and marketing communications team for $5 billion global firm. Oversaw robust digital communications and marketing program designed to drive client engagement and sales. Managed ongoing implementation of award-winning brand launched in April 2015, including developing standards and guidelines for everything from advertising to video. Regularly consulted and collaborated with marcom staff aligned with business groups and regions and with corporate functions such as technology and innovation, sustainability and talent acquisition on cross-cutting initiatives and activities. Designed year-long, multi-channel communications campaign aimed at improving health and safety performance.

Directed award-winning marketing and communications department for CH2M HILL's Operations & Maintenance business group, overseeing functions that include marketing collateral, advertising, conferences/trade shows, proposals, sales presentations/interviews, media relations and crisis communications, community relations and internal communications. Initiated and executed public-private partnership thought leadership and market positioning strategy, Chartered group's sustainability team. Led start-up of communications functions for four new cities. Chaired communications committees for the former Water Partnership Council and the National Association of Water Companies. Chaired National Council for Public-Private Partnerships Water Institute. Managed CH2M's relationships with organizations such as Internatlonal City/County Management Association, National League of Cities and U.S. Conference of Mayors.(Promoted from Business Development Services Supervisor to Corporate Communications Manager in Fall 1997 and to this position in Fall 2004. Company now operates as Jacobs.)

Managed proposals, advertising, marketing collateral and conferences for Wheelabrator EOS, the water/wastewater operations division. Promoted from Proposal Manager in February 1996.(Company was sold after I left and now operates as part of Veolia.)

Coordinated proposal development and production, conferences, advertising and internal communications activities for water/wastewater operations firm. Edited operations manuals, training materials and other client deliverables. Supervised graphic design and word processing staff. Promoted from Marketing Assistant to Marketing Coordinator in Fall 1990.(Company was sold after I left and now operates as part of Suez North America.)

Tutored at-risk high school students residing in a group home in English, math, history, science and other subjects.

Coordinated activities of volunteers and firefighters for the Health Department's Holiday Hope and Operation Santa Claus programs.

Coordinated all public relations and marketing activities for sewing machine and vacuum cleaner importer/distributor, including news releases, trade and consumer advertising and sales collateral, trade shows, product packaging and point-of-purchase displays.