Susan Morrison Email & Phone Number

Quincy, Massachusetts, United States

Remote

Took three certification programs: Certified Life Coach, Certified Organizational Development Coach, and Certified NLP Coach.

New Bedford, Massachusetts, United States

Blue Harvest Fisheries, LLC was a privately held leading supplier of premium quality seafood sustainably harvested from MSC certified fisheries in the U.S. Operated it's own fleet of groundfish vessels as well as offload facilities in Fairhaven, MA and at a state of the art SQFLevel 3 waterfront manufacturing facility in New Bedford, MA. Permanently closed their doors on September 1, 2023 and filled Chapter 7 bankruptcy.Supported 150+ employees and temporary employees who did not speak English as their first or second language and/or cannot read or write English.• Collaborated, coached, counseled, and guided managers regarding employee relations issues in the plant.• Worked with intentional alignment to assist employees, who couldn’t support themselves, by coordinating an interpreter, showing respect, and giving them the same attention as if they were the CEO.• Coordinated with outside temporary agencies and Plant Manager to fill open positions, maintain temporary assignments, and billing.• Maintained responsibility for onboarding new hires and exit interviews.• Assisted with processing payroll for hourly, non-exempt, and salaried employees.

Boston/Rockland, Massachusetts/Remote

Noble is a global E-commerce and technology company. As a micro competitor of Amazon, supporting Government and Military customers, Noble uses data analytics and customized user interfaces to provide end-to-end supply chain visibility.• Supported a 250+ workforce globally in an ever-growing and changing, fast paced environment. Core role in building the People Team from one to six employees.• Partnered with managers at three Fulfillment Centers and 15 global E-Commerce Storefronts on various topics: performance, COVID, on and offboarding, employee relation issues, severance packages, relocation of resources, employee restructuring, and reduction in force.• Enhanced benefits component of Total Rewards from four to 13 new and richer plans. Surpassed required enrollment in voluntary programs by 15% to maintain the offerings.• Handled conflict resolution with objective and kind thinking. When necessary, conducted investigations with appropriate determinations based on severity of the situation.• Oversaw COVID-19 process and evaluations.

Rockland, Massachusetts

• Oversaw the entire scope of administrative responsibilities including benefit administration, payroll processing, and employee relations for 180+ employees in 20+ locations globally.• Accurately processed bi-weekly payroll and successfully managed all time, attendance, and PTO data. • Communicated directly with group insurance broker to find solutions to employee inquiries, processed enrollments and terminations of benefits plans.• Nurtured employee engagement by planning company-wide events and encouraging participation at all levels of the organization. • Maintained responsibility for onboarding new hires, exit interviews, worker’s compensation, severance agreements, legal and benefits administration.• Processed background checks, created offer letters and new hire communications.

Plymouth, Massachusetts

A subsidiary of Luminex Home Décor & Fragrance, PartyLite is a global party plan company, selling candles and home décor in more than 20 countries — in Europe, North America, and Australia — through direct selling at parties and online via a network of almost 40,000 independent consultants.Supported the Human Resource function assisting 400+ Home Office employees.

Bachelor Of Science - Bs, Business Administration

Associate Of Science - As, Business Administration