Dr Susan Wallace Email and Phone Number

Lead the development, delivery, and evaluation of a work programme that engages and involves stakeholders – healthcare staff, patients, policymakers, academics, and others – in healthcare improvement research from project inception through to achieving impact.

Supported the organisation to create the change needed to deliver on the Skills for Life strategy with 125,000 volunteers and nearly half a million young people.• Led engagement and consultation exercises to understand how change impacted volunteers and staff, and the most effective ways to support them to embrace and absorb new ways of working• Developed and embeded change management principles, techniques and tools into project planning, with a particular focus on volunteer experience and equity, diversity and inclusion• Ensured that approach, engagement methods and timelines aligned with organisational strategy and delivered sustainable change with positive end-user experiences

• Led the design and delivery of a programme of support and capacity building initiatives that enabled employees to adopt changes driven by an ambitious strategic transformation in how public and community engagement was perceived and practiced across the Wellcome Genome Campus• Built strong relationships with internal and external stakeholders to create partnerships that facilitated meaningful engagement with underserved audiences• Monitored and evaluated employee engagement projects, combining the consistent recording of activities across the Wellcome Genome Campus with dedicated evaluation activities for individual projects, to ensure effective delivery of the engagement programme

• Co-developed a public engagement strategy then led a multi-disciplinary project team in a matrix environment to deliver, evaluate and monitor this strategy• Built strong relationships with RSC members and supported them through a significant change in the organisations approach to public engagement• Designed a broad range of community engagement activities, and worked with volunteers from across the UK and internationally to deliver these activities to diverse audiences

Department of Curriculum and Pedagogy in collaboration with Science World British ColumbiaSupervised by Dr. David Anderson and Dr. David Ng• Designed new evaluation methods to measure the success of the museum’s engagement activities, with a focus on chemistry• Created guidelines for the development of new public engagement programmes that build bridges with schools and local communities and enhance public trust and value in science

• Developed and taught a five-week course that inspired and challenged high school students, providing them with a lifelong appreciation of science and opportunities to follow a scientific career path if they choose to

• Designed and implemented a chemistry programme to compliment a change in school curriculum• Engaged employees in the new chemistry programme and trained them to deliver it to a high standard

• Took a direct hands-on approach to instructing first year undergraduate students in chemistry laboratories.

• Lead structured tutorial sessions for aboriginal students enrolled in 1st and 2nd year undergraduate chemistry courses.

• Managed a programme of events that engaged local communities with the research taking place in the Department of Chemistry• Trained and supported 50 members of staff and students to support engagement activities

• Worked as part of a team to develop new drugs for the treatment of schizophrenia by synthesising and characterising organic molecules for testing against target biological receptors.