Susannah Jones

Susannah Jones Email and Phone Number

Real Estate Agent @ PhillyLiving at KW Empower
Philadelphia, PA, US
Susannah Jones's Location
Philadelphia, Pennsylvania, United States, United States
Susannah Jones's Contact Details

Susannah Jones work email

Susannah Jones personal email

n/a
About Susannah Jones

I’m passionate about company growth and creating unstoppable sales teams. As a sales and growth leader with over 9 years of experience in high-growth startups, I have a proven track record of delivering tangible results, driving sales, fostering growth, and optimizing revenue. I have successfully led sales teams, navigated complex marketplace dynamics, and launched multiple product lines to diversify revenue streams.In my recent role as the Senior Director of Sales & Growth at LÜK, I led a team of 10 to achieve many milestones, including a conversion rate of over 70% from free trials to paying customers, driving 111% year-over-year growth in annual Gross Merchandise Volume (GMV). I collaborated cross-functionally to enhance client experiences and implement sophisticated data tracking systems to analyze key metrics. One of my proudest achievements was increasing job conversions from ~40-45% to over 95%…that metric was my baby.I am dedicated to propelling company-wide expansion, optimizing revenue potential, and motivating teams to attain unparalleled success. My forte lies in overcoming intricate challenges and fostering substantial, scalable growth that benefits the organization and its clientele.

Susannah Jones's Current Company Details
PhillyLiving at KW Empower

Phillyliving At Kw Empower

View
Real Estate Agent
Philadelphia, PA, US
Website:
phillyliving.com
Employees:
24
Susannah Jones Work Experience Details
  • Phillyliving At Kw Empower
    Real Estate Agent
    Phillyliving At Kw Empower
    Philadelphia, Pa, Us
  • Lük
    Senior Director Of Sales & Growth
    Lük Jun 2022 - Jan 2024
    Los Angeles, California, Us
    - Managed a team of 10, driving annual GMV growth by 111% YoY, while overseeing managers.- Led the sales team, achieving a conversion rate of over 70% from free trials to paying customers.- Conducted regular 1:1 meetings, empowering team members to own their growth and fostering transparent communication.- Developed and implemented sales goals aligned with business objectives and implemented data tracking systems to analyze key metrics.- Enhanced client experience through feedback implementation and continuous improvement.- Successfully launched multiple product lines (e.g. 1099 contractor payroll, subscription model, workers' comp, and labor law compliance tools) to diversify revenue streams.- Monthly meetings with leadership to align on goals and company objectives.
  • Lük
    Director Of Sales & Growth
    Lük Aug 2020 - Jun 2022
    Los Angeles, California, Us
    - Orchestrated market dynamics, elevating liquidity from 45% to over 95%.- Conducted A/B testing resulting in a 12% response rate on cold emails and over 30% open rate on marketing emails.- Instrumental in driving sales and fostering growth, leading to a 30% decrease in churn.- Collaborated cross-functionally to optimize processes, resulting in an increase and improvement in client experience.- Leveraged multiple data tracking systems (e.g. Salesforce (built, customized and implemented for my team from scratch), HubSpot, Scratchpad, MailChimp, Apollo.io, Storeleads, Airtable) to provide actionable insights for data-driven decisions and increase operations and efficiency.
  • Lük
    Manager Of Sales & Growth
    Lük Jul 2019 - Aug 2020
    Los Angeles, California, Us
    - Developed a robust, data-driven tracking system, leading to an 18% month-over-month growth rate in revenue increase.- Managed an 8-person sales and customer support team achieving improvement in both new and repeat customer conversion rates.- Collaborated across functions with design and product teams to spearhead growth initiatives, resulting in a significant increase in product adoption rates and user engagement metrics.
  • Snap Inc.
    Technical Recruiter
    Snap Inc. Sep 2018 - Jun 2019
    Santa Monica, California, Us
    Recruited for iOS and Android Developers in Santa Monica, SF Bay, Mountain View, Seattle and New York City- Conducted full-cycle technical recruitment for iOS and Android developers.- Collaborated with hiring managers and teams to understand hiring needs.- Sourced, screened, and interviewed candidates for various engineering positions.- Coordinated interview processes, managed candidate relationships and contract negotiations
  • Wag Labs Inc.
    Technical Recruiter
    Wag Labs Inc. Jan 2018 - Sep 2018
    San Francisco, California, Us
    - Attracted technical talent throughout the organization, aligning with company-wide growth objectives.- Tripled the size of the engineering team to fulfill expansion needs.- Instituted successful recruitment strategies and streamlined processes.- Partnered with hiring managers to comprehend technical requirements.- Conducted interviews and oversaw candidate pipelines.- Wag! became a publicly traded entity after its IPO in 2022.
  • Wag Labs Inc.
    Sales & Growth
    Wag Labs Inc. Jan 2016 - Jan 2018
    San Francisco, California, Us
    - Built, led and expanded an inside sales team with a focus on customer acquisition, activation, retention, and reactivation.- Executed sales strategies to propel revenue growth.- Cultivated robust customer relationships and maintained high levels of customer satisfaction.- Collaborated across functions to streamline sales processes and fuel business growth.- Oversaw the growth and management of a 15-member inside sales team, driving expansion through customer acquisition, activation, retention, and reactivation. Wag! successfully raised $300 million in 2018. Wag! become a publicly traded entity after its IPO in 2022.
  • Sag-Aftra
    Talent
    Sag-Aftra 2009 - 2015
    Los Angeles, Ca, Us

Susannah Jones Skills

Customer Service Customer Engagement Customer Relations Film Customer Support Film Production Photography Acting Comedy Short Films Video Production Feature Films Commercials Entertainment Drama Music Videos Social Media Camera Television Improvisation Theatre Voice Acting Modeling Painting Acting Training Film Actor Character Actor Sitcom Screenplays Psychology Human Behavior

Susannah Jones Education Details

  • Ucla
    Ucla
  • Blair Academy
    Blair Academy

Frequently Asked Questions about Susannah Jones

What company does Susannah Jones work for?

Susannah Jones works for Phillyliving At Kw Empower

What is Susannah Jones's role at the current company?

Susannah Jones's current role is Real Estate Agent.

What is Susannah Jones's email address?

Susannah Jones's email address is sj****@****nap.com

What is Susannah Jones's direct phone number?

Susannah Jones's direct phone number is +132321*****

What schools did Susannah Jones attend?

Susannah Jones attended Ucla, Blair Academy.

What skills is Susannah Jones known for?

Susannah Jones has skills like Customer Service, Customer Engagement, Customer Relations, Film, Customer Support, Film Production, Photography, Acting, Comedy, Short Films, Video Production, Feature Films.

Who are Susannah Jones's colleagues?

Susannah Jones's colleagues are Sebastian Rohan, Bea Realtor, Jayna Zoeiro, Terrance Lilly, Yunhao Li, Dakota Townsend, Mark Myers.

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