Susannah Nickas, M.Ed. Email & Phone Number

Oversees the usage, information and configuration of a service request platform. Platform utilized by government contractors, City employees and citizens with aims of streamlining communication between all parties pertaining to City-fulfilled and Contractor-fulfilled work orders.Primary duties include:- Product Management- Monitoring, maintaining, and resolving software and network issues- Developing workflows- Managing user accounts, user privileges and access controls- Leading software integrations and customizations with aims of providing enhanced features and capabilities

Gallatin, Tn, Us

Oversaw marketing initiatives for five SERVPRO territories surrounding the Research Triangle.Primary duties included:- Content creation for all advertising channels- Event management- System Administration

Gallatin, Tn, Us

Oversaw Account communications while managing Salesforce database. Serves as company representative for Research Triangle Park (RTP) professional organizations including chambers of commerce.Primary duties included: - Deal negotiation- Contract/bid submission- Coordinating marketing campaigns- Serving as administration support on large losses

Raleigh, Nc, Us

Served as direct supervisor of the recruitment team (positions including Recruitment Specialists, Senior Recruitment Specialist and Recruitment Coordinator) while monitoring enrollment across all studies. Primary duties included:- Negotiating and managing all marketing-related contracts including digital, radio, Broadcast and Cable TV- Creating content for traditional and digital media advertisement- Developing Department-related content including study-specific marketing plans, source reports, enrollment scripts, and post logs- UX/UI oversight on digital platforms including study-specific websites and social platforms

Pittsburgh, Pa, Us

As part of the Marketing Department, I assisted in the planning, design, and publication of the School of Education’s primary website, promoting the School’s 90+ degree-granting programs.Primary duties included:- Content creation, analysis, and promotion for events and ad campaigns- Managing and maintaining websites and university-owned social media pages- Conducting regular QA and benchmarking activities

Pittsburgh, Pa, Us

Preferred candidate; University graduate positions were furloughed due to COVID-19.

Pittsburgh, Pennsylvania, Us

Produced content for the purpose of winning project bids within the architectural, engineering and construction (AEC) industry. Detailed the work of departments: audiovisual systems, IT/telecom systems, building security systems, acoustics and vibration control, intelligent building systems, and lighting/ theatre. Primary duties included:- Writing marketing blurbs, project overviews and articles for project bid submissions- RFPs and RFQs

Houston, Texas, Us

From sports games, to concerts and corporate events, I developed an understanding of event planning and production.Primary duties included:- AV Team, running ground cam for sporting events- Events Team, serving box room guests and talent hallway

Indiana, Pa, Us

Supporting undergraduate and graduate students, graduate assistants, professors and the Chairperson of the Kinesiology Health and Sport Science Department. Primary duties included:- Department Faculty and Chairperson scheduling - Assisting students and staff- Managing inventory

Ran front desk for a tanning and medical-aesthetics space. Primary duties included:- Sales of services and products- Employee scheduling- Client booking for an array of services- Record-keeping- Responsible for cash deposits up to $1,000.00

Master Of Education - M.Ed., Administrative And Policy Studies In Higher Education

Bachelor Of Science- Communications Media- Media Marketing